HFTP Connect – Hospitality Blog

Weekly Connect from PineappleSearch 4/29/16

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Weekly Connect Logo 2Weekly Connect from Pineapplesearch.com. This week’s tour of news and information from Pineapplesearch.com. Here is what happened in hospitality this week:

Visit and register at Pineapplesearch.com – the hospitality-specific search engine – for the latest news and information. When you register you can customize your experience, bringing the topics of interest to you front and center; as well as elect to receive a weekly news digest delivered via email.

2016 HFTP Mid-West Regional Conference

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Last week I was able to attend another regional conference and present not once, but twice, to our great membership. This time it was at the HFTP Mid-West Regional Conference in Milwaukee. This is only their second regional and I have to say they did an amazing job from start to finish. Congrats to the organizing committee for all of their hard work and dedication.

The conference started off on Thursday with an exhibitor meet and greet that included a cocktail reception. The room was busy as everyone came to register and network with each other. It was a great way to start off the conference and get everyone in the mood. After the official welcome reception concluded the “unofficial” one started. Various groups went out to dinner but somehow a majority of people ended the night in the lobby bar enjoying themselves and watching the double OT game between the St Louis Blues and Chicago Blackhawks. Apparently there are quite a few Blackhawks fans in attendance who ultimately ended the night happy.

Friday the conference education kicked off. Friday was dedicated to job knowledge and improvement and saw a number of very interesting topics. The day had two highlights for me. The first being one of our global past presidents, Tom Smith, presenting the session, “The CFO Journey – Best Practices and Approaches” where Tom reminded us of some of the simpler things to do to be more effective in our jobs. It was interesting to hear the number of attendees later that night who had already put some of Tom’s teachings into practice. The other highlight was the first ever joint session with another regional. Since the HFTP Texas Regional was going on at the same time, a web session was done thru google meetups. Global Vice President, Lyle Worthington,CHTP presented from Texas, on the topic “Securing Payments, PCI and EMV”. It was great to see technology being used to bring the two regionals together. Lyle did an excellent job in breaking down EMV, chip and signature, chip and pin, as well as other areas of concern.

Friday night then had a wonderful and invigorating social event. A bus arrived to take all of the attendees on a “Club Crawl” to three of Milwaukee’s finest clubs. The night started with Apps and Drinks at the Milwaukee Yacht Club where we enjoyed looking out directly onto Lake Michigan. The night air was crisp and clear and the view was spectacular. Many attendees were taking selfies with the lake, boats and water in the background. We all then loaded back onto the bus and headed to dinner at the Milwaukee Athletic Club, a 13 story building in the middle of the city with unique artwork and design. The club boasts a number of bars, private rooms, restaurants, athletic facilities, a 13th floor outdoor deck, and best of all my friend Nicole as their Controller. We toured a number of the floors and even ventured out onto the 13th floor outdoor deck. The views were great and had it been warmer (or for me much warmer) we probably would have all wanted to eat outside. The night continued with the group hopping on the bus and heading to the Wisconsin Athletic Club. There we were treated to mini pastries, cherries jubilee and bananas foster. The club was actual a large residence over 100 years ago for General Mitchell. It is an amazing piece of architecture and design. As the night drew to a close, we all reluctantly hopped back on the bus for a ride back to the hotel. Once back at the hotel, as is HFTP tradition, a large group ended up back in the lobby bar. More networking and fun ensued as we talked the night away and got to know new friends and catch up with old ones.

Saturday came a bit too early as we once again had more education. This time sessions were devoted to personal and professional development. I was able to give my public speaking class to the group, which I always enjoy giving. However the highlight of the day was Derek Deprey’s “Everyone Communicates, Few Connect” session. His interactive style and the fun and energy he created made for an excellent day. If you ever have the chance to see Derek speak or get him for a session, I highly recommend it. You will not be sorry.

Then around noon, the conference came to an end. It was with sadness that I said goodbye to some of my good friends that attended. I hope to be able to attend again next year and maybe even be able to speak (hint for next year’s organizing committee). The next regional up is the Florida regional. I can’t wait for this one. It should be easy to attend. My hotel is hosting it.

Conti_DanielHFTP Global Immediate Past President Daniel Conti, Jr., CHAE, CAM is the director of finance at Wyndham Grand Jupiter at Harbourside Place in Jupiter, Fla. USA.

April 17, 2016 — A Day Hospitality Cried

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Cahill_John 02This weekend, we received the sad news that John Cahill, CHTP has passed away. John was a significant and active member of the HFTP family, including an HFTP Global Past President, inductee to the HFTP International Hospitality Technology Hall of Fame and an HFTP Paragon Award recipient. He was a great influencer in building the technology arm  of our association. Here is my small tribute to John:

A long, long time ago
As I recall now
John Cahill went the extra mile
He knew that given a chance
He could unite technology and finance
And help those in hospitality smile.

But today Facebook made me shiver
A post that was delivered
Bad news on the computer screen
That John would no longer wear his Irish Green

I quickly thought of Oma
His beautiful and loving bride
Thought about our industry
And how much more technology can provide
I realized deep inside
That today would be the day hospitality cried.*

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How HFTP can Contribute to the Future of the Hospitality Industry

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Written by: Connie Hong

Annual Convention 2015 Students

HFTP is constantly searching for ways in which the association can contribute to the future of the hospitality industry. The association strives to serve not only its membership, but potential members, such as students. Through endowments and scholarships, HFTP is able to reach talented students and support them in their educational careers. With rising education costs, hardworking students often work while taking classes and are forced to take out loans to pay for school. HFTP helps to alleviate additional stress that could potentially take away from their focus on school by providing scholarships and endowments. Kacie Braud, recipient of the 2015 Terri Rubin Bartello, CHAE Scholarship, directed her award toward tuition and fees for the University of New Orleans. She is currently a senior studying Hotel, Restaurant, and Tourism Administration with a concentration in hotels and lodgings as well as events and convention management. Students, such as Braud, will eventually graduate and join the workforce. Braud’s long term career goal is to work in revenue management for the hospitality industry.

HFTP chapters play an important role in supporting students. Carol Powell from the HFTP Greater Philadelphia Chapter says that, “It is one of the missions of our chapter to maintain a strong connection with students of local universities and encourage participation when possible.” The Greater Philadelphia Chapter hosts an annual scholarship golf tournament where all the proceeds are given to two to three deserving students from a local university studying in the hospitality field with a concentration in accounting or IT. This year two awards were given, $4,000 to Spencer Rung who attends Penn State University and $3,000 to Stuart Isaacs who attends the University of Delaware. Powell’s chapter encourages student participation in meetings by offering a reduced student rate to attend. In February, the Greater Philadelphia Chapter was visited by a group of students from Cornell University. The chapter was able to provide them with tours of some local hotels and clubs in the city. Opportunities such as these are valuable in that they allow the students to network and see firsthand how operations flow. This may encourage students to continue their industry related studies as they are better able to imagine what a position in the industry would entail. HFTP chapters help students by acting as mentors and providing support and guidance as they continue their studies. Interactions with students also help chapters and industry leaders gain perspective from a different generation.

Students are the future of the industry and HFTP firmly believes that they have incredible things to offer. Their perspective and insight combined with the tech savviness of their generation is full of promise. HFTP is happy to support great minds and looks forward to the amazing things students will do in the industry.

Hong_Connie_20151228

Connie Hong is the HFTP Executive Services Administrator. Contact Connie at connie.hong@hftp.org or +1 (512) 220-4022.

Weekly Connect from PineappleSearch 4/15/16

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Weekly Connect Logo 2Weekly Connect from Pineapplesearch.com. This week’s tour of news and information from Pineapplesearch.com. Here is what happened in hospitality this week:

Visit and register at Pineapplesearch.com – the hospitality-specific search engine – for the latest news and information. When you register you can customize your experience, bringing the topics of interest to you front and center; as well as elect to receive a weekly news digest delivered via email.

Weekly Connect from PineappleSearch 4/07/16

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Weekly Connect Logo 2Weekly Connect from Pineapplesearch.com. This week’s tour of news and information from Pineapplesearch.com. Here is what happened in hospitality this week:

Visit and register at Pineapplesearch.com – the hospitality-specific search engine – for the latest news and information. When you register you can customize your experience, bringing the topics of interest to you front and center; as well as elect to receive a weekly news digest delivered via email. 

Weekly Connect from PineappleSearch 4/01/16

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Weekly Connect Logo 2

Weekly Connect from Pineapplesearch.com. This week’s tour of news and information from Pineapplesearch.com. Here is what happened in hospitality this week:

Visit and register at Pineapplesearch.com – the hospitality-specific search engine – for the latest news and information. When you register you can customize your experience, bringing the topics of interest to you front and center; as well as elect to receive a weekly news digest delivered via email.

Recap of Digital Learning Day

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DLD16EMHeaderOn March 23, 2016, HFTP held its first Digital Learning Day which was open to any professional who was interested in expanding their knowledge of the industry. Digital Learning Day covered a range of topics including ethics, cyber security, physical security and online presence. Perhaps the best perk of Digital Learning Day was that anyone could tune in to the webinars right from their own desk. Learning has never been so easy!The first session of the day was presented by Philip E. Flora, CIA, CISA, CFE, CCSA of FloBiz & Associates, LLC. Flora’s session, “Business Ethics: Friend or Foe? Help or Hindrance? Important for Success?” delved into a great discussion on the impact that governance, ethics, culture, bias, greed and success have on organizations and their culture. Flora posed questions to attendees to help them reflect on their organization’s current ethical culture and described how to best handle instances of unethical behavior. In order to run a successful organization, Flora stresses that “tone at the top of an organization is critical.” As leaders, it is important to set clear policies, rules and guidelines and apply them consistently to all employees. Ethics continues to be a hot-topic for hospitality professionals as well as other industries across the board. Read More »

Weekly Connect from PineappleSearch 3/24/16

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Weekly Connect Logo 2Weekly Connect from Pineapplesearch.com. This week’s tour of news and information from Pineapplesearch.com. Here is what happened in hospitality this week:

Visit and register at Pineapplesearch.com – the hospitality-specific search engine – for the latest news and information. When you register you can customize your experience, bringing the topics of interest to you front and center; as well as elect to receive a weekly news digest delivered via email.

Dispatches from HFTP Global: HTNG North America Conference

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HTNGblogLyleLet me begin this blog post by saying that everyone should visit Florida in March. The weather was perfect: sunny and beautiful during the day, and comfortably cool at night. It was clearly off season at the Omni Amelia Island Plantation Resort, but that didn’t stop a large group of hospitality vendors and technology professionals from making the trip to a small island north of Jacksonville to discuss topics ranging from security to messaging standards.

DispatchesAs a long time supporter of HTNG, HFTP was proud to sponsor and attend the conference, and there were several current and past board members in attendance. It was a week of strategic meetings, vendor presentations, and my favorite part – the TechOvation awards, in which HFTP’s CMO Jennifer Lee, CAE pitched PineappleSearch.com to the attendees. As Jennifer spoke to the crowd about this incredible tool HFTP has created for the industry, I was thrilled to see so many people in the audience browsing to the site from their laptops, tablets and phones. The winner of the TechOvation competition was Interel, who demonstrated their innovative approach to water management, which has an added benefit of dramatically reducing the cost of plumbing in hotels. And everyone’s favorite robot delivery service from HITEC, Savioke, came in second.

It was very interesting to see how the workgroups meet, and especially how ideas for new workgroups are proposed. HTNG’s goal is clearly to bring vendors and technology professionals together to solve some of the more important challenges we all face together. Congratulations to HTNG for their largest North American conference to date, it was clearly a great success! I certainly enjoyed myself and am excited to see what the future holds.

Worthington_LylewHFTP Global Vice President Lyle Worthington, CHTP is a hospitality technology consultant. He is a frequent speaker and author discussing hospitality IT-related topics. 

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