One of the really problematic “stuffs” that people bring is “content.” What’s content you ask? Good question. The answer is kind of interesting, because to date there’s only one type of content that really affects how hoteliers should think and plan. Certainly, guests can and do bring written word (books, Kindles), audio (iTunes, streaming services), but the killer content, the one that makes guest experience crumble and crushes hotel infrastructure is video. Read More »
WHAT IS HFTP?
HFTP is the global professional association for financial and technology personnel working in hotels, clubs, and other hospitality-related businesses.