HFTP Connect – Hospitality Blog

Archive for Category - Education

Be an Official Guest Blogger for HITEC 2014

Written by: Sara Bailiff

HFTP Connect is looking for hospitality professionals who would like to write original and educational posts about their HITEC 2014 experience for the blog.

HITEC 2014 is June 23 – 26 in Los Angeles, Calif.

See the information below for details on the opportunity and review posts from past HITEC Guest Bloggers:

HITEC Official Blogger Benefits:

  1. A Complimentary Full Conference Registration.
  2. HITEC Press Access – Access to all the education sessions, an Opening Party pass and access to the exhibit hall.
  3. Internet access in the HITEC Press Room to write blog posts (blogger must have own laptop).
  4. Credit as the author of the blog post and links to blogger’s web site, social media accounts, etc.

HITEC Official Blogger Requirements:

Four blog posts related to HITEC, see Guidelines for acceptable posts:

•  One prior to HITEC
•  Two during the week of HITEC, at least one post must be related to a specific education session.
•  One after HITEC
  1. Email blog posts, along with any pictures, to Sara Shafer
  2. If Official Blogger fails to perform the blogger requirements, the blogger will be charged for the amount of the HITEC Full Conference Registration ($725 USD)
  3. HFTP will help bloggers in securing hotel reservations; however, bloggers are responsible for room, tax and incidentals.

If you’re interested, please send a brief description on why you would be a good guest blogger and a sample of writing to Sara Shafer.

Deadline for submissions is Monday, April 21.

Disclaimer: As an association, HFTP may not endorse or promote a product or vendor. HFTP Connect is educational in nature and blog posts must not be sales-oriented. Products or vendors may only be mentioned in an educational format.

New Momentum for CHTP

Written by: Mick Nissen, CHAE, CHTP


Over the past few years, the Certification Advisory Council (CAC) and the HFTP Board of Directors have been discussing the Certified Hospitality Technology Professional (CHTP) Program. The question of how do we keep a technology certification relevant, is obviously one of the biggest questions we are faced with every time we meet.

As we all know, technology is evolving rapidly these days. The evolution and innovation of technology has also impacted the hospitality industry as well as the CHTP certification program. HFTP was aware that the CHTP exam was dated in some of the sub-section content areas that were tested on the exam. The study materials reflected this information as well. The perception of the CHTP program, from the industry’s point of view, is simply that the exam has some issues that needed to be addressed. HFTP is on a mission to fix these issues and the industry’s perception of the certification program as a whole. At our best efforts, HFTP has removed dated and subjective questions that were on the current CHTP exam.

Read More »

Passwords, it’s as easy as 123

Written by: Bob Russo


Are you still using the default password that came with your point of sale (POS) or payment system? Or, using 12345 or password1? If so, you need to change it right away to help protect card holder data. Passwords are one of the easiest ways for criminals to sneak in to access information if not updated from the default or, if passwords are too simple, it can also make it easy for data thieves to break in. And we all know the low hanging fruit always gets tapped first. Read More »

ANOTHER Credit Card Breach — What Now?

Written by: Frank Wolfe, CAE

The recent data breaches at major retail outlets such as Target, Michaels Stores Inc. and Neiman Marcus brought this type of modern crime to the forefront in the minds of the consumer; and for us in the hospitality community, it really hit home when news surfaced of a breach at White Lodging properties throughout the United States. For those who were not able to keep up with the “screaming headlines’ about this incident, one thing that both consumers and credit card retailers were warned about is that there would be more to come … and obviously they have. I am going to also predict that there will be even more of these that we will hear about over the next few months from other types of businesses and organizations.  Regardless of the tens of millions of dollars industries spend to protect credit card data, criminals who try to steal this data are constantly attacking our information systems and eventually they get lucky — for a short time. As in these recent cases, they were shut down. Read More »

2014 Kicks Off With New Member Benefits

Written by: Danielle Chong

This past year, 2013, brought many changes to HFTP and the association hopes to grow even more in the new year. With growth comes new benefits for HFTP members. Recently, HFTP has partnered with other organizations to offer world class education, extended office hours for increased accessibility to staff, revamped CPE tracking capabilities, and continued savings programs to relevant businesses. Below are details on the great new benefits HFTP members were able to experience in 2014. Read More »

Right From the Start, A World Tour on Behalf of HFTP

Written by: Jerry Trieber, CPA, CHAE, CFE, CFF, CGMA

HFTP President Starts His Position as HFTP Global PresidentMany people in the hospitality industry, as well as my family and friends, know that I travel quite a bit with my Crestline responsibilities; assuming the role of HFTP Global President has me traveling even more! Starting in early November, I was fortunate to travel as an HFTP representative for almost four weeks. I started my tour on November 9 at the International Hotel, Motel + Restaurant Show® (IHMRS) and American Hotel & Lodging Association Fall Conference in New York City. With approximately 18,000 industry professionals in attendance at the IHMRS, it was a phenomenon to behold! While this was my fourth attendance at the IHMRS, the people, products, and plethora of education and networking opportunities never cease to amaze me. Read More »

Howdy, Pardner! It’s the Annual Convention.

Written by: By Tony Llanos

After an exhausting day at the Texas State Fair near the Cotton Bowl with the representatives from the San Jose State University student chapter, we got a nice, Texas welcome at the exhibit hall and Welcome Reception. It was nice to dine on the hors d’eouvres here at the Hilton Anatole after a day of fried Oreos and corn dogs. I stopped by a few booths that caught my eye, particularly the stuffed animals that Post Integration gave away. Since I didn’t win much at the carnival games at the Fair, I nabbed one here at our Convention. Read More »

Annual Convention Connections — Education Isn’t Always in the Classroom

Written by: Steven Stout, CAE

We’re excited that our 61st Annual Convention & Tradeshow is right around the corner! The Education Advisory Council and our own staff have gone to great lengths to make this a great event. With the new-themed education this year, attendees can make the convention work for them by picking and choosing what areas of their career they want to learn more about. Although, the meeting is filled with classroom education, nowadays not all of the learning takes place inside the classroom. The convention offers many opportunities for attendees a chance to really connect and discuss the industry with other attendees while offering a little fun for you as well.

First-time Attendee Orientation
For those joining us for the first time this event is just for you. Hear from attendees who attend the convention year after year to learn how to navigate the conference and get the most out of your time in Dallas. Read More »

Meet the Official Guest Blogger of the 2013 Annual Convention & Tradeshow

Written by: Sara Bailiff

HFTP Connect will feature posts throughout the week of the 2013 Annual Convention & Tradeshow provided from the aspect of the official guest blogger, Tony Llanos. Find out more about Tony below and keep watch during the week for his insights as a convention insider. Look for the Official Blogger image in the daily newsletter. Read More »

Calling All Young Professionals — Annual Convention 2013

Written by: Danielle Chong

For the first time, HFTP will feature a Young Professionals session theme as part of the 2013 Annual Convention and Tradeshow in Dallas. In addition to the other session themes for Annual Convention, young professional attendees, as well as other attendees, will have the opportunity to learn tips and lessons about growing both professionally and personally from distinguished speakers who have tailored their presentations to the younger generations. Whether you are a student, entry-level hospitality professional or an experienced industry veteran, the Young Professionals sessions are guaranteed to shed light on many aspects of development and growth. On Friday, October 18, 2013, three professionals speakers will present various topics to this year’s attendees and it is proving to be a much anticipated event. Read More »

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