Somewhere on the globe, a door latch was just locked, pharmacies and grocery stores are probably a bit more busy, stock markets might be preparing for an unexpected downturn and some people may even cancel travel… All because the Center for Disease Control (CDC) has just confirmed America’s first Ebola case.
Would I fly into Dallas Fort Worth International Airport Today? Absolutely! Would I visit Texas Presbyterian Hospital where the patient of the confirmed case of Ebola is being treated? Sure. Am I crazy? Sometimes, but not on this issue! WHY? Because in spite of the sensationalism of the press and the human nature tendency to panic when something unexpected happens, Ebola is VERY difficult to catch. It can only be spread through direct contact and it is not spread through the air, water or in general food. The only way that Ebola is spread is through direct contact with blood or body fluids of a person sick with Ebola (sex, excretion, vomit); direct contact with items (like needles or syringes) that are contaminated with the virus; direct contact with infected animals (apes, monkeys and gorillas are thought to be responsible for transmitting the disease to humans); and in Africa, as a result of handling bush meat.
It has been reported that the person in Dallas infected with the virus had returned from Liberia, an African country. Little details are known if the person was a rescue worker or volunteer helping fight the virus there. According to the World Health Organization (WHO), Liberia has a very weak health care system. But even travelers to Liberia are told by the U.S. Government that the risk of traveling there and contracting the disease is low and Americans have been traveling there since 1976 when the disease was first reported.
It will be easy over the next few days, weeks or maybe even months, to get caught up in all the media hoopla over Ebola. There might even be an additional case or cases which the media will talk about in every news break, ticker tape or tweet that they possibly can. While their goal is not necessarily to create hysteria, they do want to sell views and good news does not make the news.
Please forgive this former Health Educator for being a bit graphic in the ways to contract Ebola. But it is important that all of us in the hospitality industry and your guests understand that Ebola is not a contagious disease like the common cold.
Frank Wolfe, CAE, is the CEO of Hospitality Financial and Technology Professionals (HFTP) and an inductee into the International Hospitality Technology Hall of Fame and a Paragon Award winner. He often speaks on hospitality and travel related issues. He is an author, speaker and an advocate of careers in hospitality technology or finance. E-mail: email@example.com Twitter @frankwolfe. Or Facebook: Frank I. Wolfe