HFTP Connect – Hospitality Blog

Posts Tagged - education

A Final Glance Through the Rearview Mirror

Written by: Monica Henegar

Sitting at my departure gate at LAX, I am reflecting upon the events of the that took place during the Club and Hotel Controllers Conference. It will take some time for all of the information  to settle into my mind, so I can fully appreciate the true value of the experience.

The conference center felt overwhelmingly large at the beginning as my colleagues and I were learning to navigate our way from one session to the next or through the exhibitor booths. The exhibits addressed all the technological needs, opportunities and dreams our properties could ever have. Everyone was very helpful, welcoming and above all knowledgeable about the products they were marketing. The one thing I would complain about is that the sessions rooms were on the cold side, which meant that I ended up spending half my breaks warming up in the sun instead of browsing through the exhibits.

The educations sessions were very informative and addressed a variety of subjects that I found relevant for improving my daily work, from information security, to career advancement, to revenue management and fraud detection. All of the speakers were inspiring and passionate about their subject. I was happy to note that the subjects were general in nature, which made them relevant to all properties internationally. Read More »

It’s a Wrap!

Written by: Randy Craven, CHTP

There was a Google Glass demo booth at HITEC this year; Dr. Ajay Aluri from West Virginia University was doing the demos. This was my first time using Glass.

Glass has come a long way.  The current “Explorer” version ($1,500) feels weightless and can record video for one hour. Of course the price and performance will continue to improve.

Glass makes it easy to take video and pictures and share them. This isn’t different than a phone really, but Glass makes it virtually friction-less to do this:  no phone to pull out, no app to open. When recording video you don’t need to look away from what you are recording. Read More »

Quite Interesting So Far

Written by: Samuel Ayisi

It is really exciting to be in Los Angeles for this year’s HITEC and so far so good. Monday evening’s opening party at the Belasco Theater was quite sensational. Good music, good food and drinks, and good conversations. Not to mention the elegance of the venue.

HITEC itself has been running quite smoothly. The registration and badge pick-up processes have been less cumbersome this year, thanks to the producers, HFTP. I was unable to attend Monday’s opening keynote. However, Tuesday’s keynote session on “The Collaborative Economy” presented by Rachel Botsman was very good. If you’ve never heard Rachel speak, you should check out her presentations on TedTalks and YouTube. You’ll not be disappointed. Read More »

HITEC Tuesday — The Secret is Out

Written by: Randy Craven, CHTP

I know the HITEC Advisory Council’s secret formula. (drum roll)… The keynote speakers are all there to scare you.

That was funny, right? At this time, please visualize Monday’s keynote Douglas Merrill raising his hand (an inside joke if you weren’t there).

Tuesday’s keynote, Rachel Botsman, knocked it seriously out of the park (while scaring the pants off us). I will stop short of saying that by itself it justified the trip, but hearing speakers like her is why you should be here, if you aren’t (yesterdays L.A. HFTP Chapter/IBS party at Lucky Strike Lanes being another).

Ms. Botsman talked about the emerging (heck, it’s here) Collaborative Economy. Read More »

My Club and Hotel Controllers Conference Experience

Written by: Monica Henegar

I have to admit that on my way to conference I had a moment where I thought ‘what if I won’t know what to write about?’ Well I am just halfway through the first full day of sessions and my fear is materializing, not because I have nothing interesting to write about, but because I was told that I only have to write one post during the conference and I am having a hard picking my best experience.

Everything I have witnessed so far has been amazing, from the HITEC opening keynote speaker, Douglas Merrill, who inspired me with his smarts and eccentric presentation. He turned my perception of information security upside down. I was amazed by the architecture and atmosphere of  the Belasco Theatre, where the HITEC opening party was held on Monday night and by the various education sessions I have attended so far. Probably the most mind-blowing, was the magician that charmed me and my colleagues at the entrance to the exhibit hall. Read More »

Super Monday

Written by: Randy Craven, CHTP

HITEC Monday is the day of super sessions that last up to two and a half hours. Does anyone know how to condense four of these into my 500-word limit?

The first session of the day was also my favorite, “Building a Better Hotel Infrastructure” led by Robin Koetje, Ken Barnes and James Lingle. It was the sort of block-and-tackle information that I come to HITEC for. Here are a few of the many great points made:

  • You’ve got to start with the environment. what are the brand standards and other decisions that are already made for you?  What is the owner’s vision and mindset? Are they in it for the long haul, or to flip? Do they want to push the envelope in terms of technology and guest services, or play to the low denominator? What are the local requirements; for example is water abundant or scarce? Read More »

What Can This Do For Me?

Written by: Samuel Ayisi

HITEC is here again and this year we are heading for the City of Angels. If you’ve never visited Los Angeles, then this might also be a good opportunity to see what the city has to offer. I’ve been told that it’s an exciting city, but don’t ask me. Apart from a short flight change years ago, I’ve never spent time in L.A., so this trip should be interesting!

I assume that those of us attending HITEC 2014 are looking forward to interacting with exhibitors and expanding our knowledge through the educational sessions – all in an effort to discover what the available technology, new or old, can do for us. Some may also be excited about opportunities to network with peers, explore new business partnerships, or the chance to catch up with friends and colleagues. Hopefully, this year’s event will be exciting, interesting, and fruitful for all of us! Read More »

HITEC is for learning too…

Written by: James Lingle

There are a lot of reasons to attend HITEC. For some, it is about the exhibit hall – the opportunity to address an issue or to see what’s new and exciting in the industry. For others, it is a social occasion – time to meet industry friends we see all too infrequently or have a blast at that big vendor bash. When I was on the hotelier side, it was my opportunity to meet nearly every vendor I did business with in one spot – I just expected them to be there (let’s face it – sometimes you can be more noticed by your lack of participation than the size of your booth). Read More »

A Time for Sharpening Our Tech Skills

Written by: Randy Craven, CHTP

One glance at my inbox says it all… HITEC is just around the corner.  It’s time to step back from the day-to-day and get immersed in what’s happening with technology in our industry. From a career standpoint, this is what Dr. Stephen Covey (in his book The Seven Habits of Highly Effective People) called “Sharpening the Saw.”

This will be my third conference. After my first HITEC in 2012, I kicked myself for not having been there all along. Even though it’s a bit of a hike from North Carolina, it has become a must-attend event for me.

We all share the feeling that keeping up with technology in our industry is an overwhelming task. None of us can know everything about hospitality technology (although some of my HFTP colleagues do amazingly well at it), but our constituents — whether we call them clients, coworkers, or something else — seem to think that we should. Read More »

Why HFTP? Why CHCC?

Written by: Monica Henegar

When I received the email about the upcoming HFTP Club and Hotel Controllers Conference and saw the location was sunny Los Angeles, which I have traveled through but never really had a chance to explore, I decided that I wanted to go. The “why” never came up until I actually submitted the request for approval to my employer, and had to make a case for it.

HFTP is the first professional organization that I have belonged to, aside from my professional accounting association. Initially, I was invited along to the local chapter meetings, which take place monthly at different clubs and hotels in the area. Other than the attraction of great lunches and wines mid-day, as each property brings out their best to impress the rest, the sessions always provided interesting and varied educational topics that I was able to apply in my daily work. Read More »

Older Entries »

Switch to our mobile site