Sitting at my departure gate at LAX, I am reflecting upon the events of the that took place during the Club and Hotel Controllers Conference. It will take some time for all of the information to settle into my mind, so I can fully appreciate the true value of the experience.
The conference center felt overwhelmingly large at the beginning as my colleagues and I were learning to navigate our way from one session to the next or through the exhibitor booths. The exhibits addressed all the technological needs, opportunities and dreams our properties could ever have. Everyone was very helpful, welcoming and above all knowledgeable about the products they were marketing. The one thing I would complain about is that the sessions rooms were on the cold side, which meant that I ended up spending half my breaks warming up in the sun instead of browsing through the exhibits.
The educations sessions were very informative and addressed a variety of subjects that I found relevant for improving my daily work, from information security, to career advancement, to revenue management and fraud detection. All of the speakers were inspiring and passionate about their subject. I was happy to note that the subjects were general in nature, which made them relevant to all properties internationally. Read More »
I have to admit that as a product of the 80’s I really liked all those 80′s movies. Ferris Bueller’s Day Off, Risky Business, Star Wars sequels, Indiana Jones, Ghostbusters and The Terminator were among the favorites. Not that I am opposed to John Hughes movies – that just tends to be more my wife’s style. One of the best parts about all of these movies were the great one liners:
“I am your father,” “I’ll be back” and “…when this baby hits eighty-eight miles an hour…” have all become classics. As I have worked my way through the last couple of days, I have had to balance a lot of time in the office with HITEC. So naturally – another 80’s quote came to mind – “balance is key Daniel-san.”
One of the challenges I think we all face coming to HITEC is how to manage our “day jobs” while we are here. For vendors, I wonder sometimes if it is a bit easier – after all we’re all here (name that movie paraphrase!). While not everyone of their customers is onsite, a large number of them are. Do their mailboxes slow down, or like many an attendee, do they continue to pile up? Read More »
It is really exciting to be in Los Angeles for this year’s HITEC and so far so good. Monday evening’s opening party at the Belasco Theater was quite sensational. Good music, good food and drinks, and good conversations. Not to mention the elegance of the venue.
HITEC itself has been running quite smoothly. The registration and badge pick-up processes have been less cumbersome this year, thanks to the producers, HFTP. I was unable to attend Monday’s opening keynote. However, Tuesday’s keynote session on “The Collaborative Economy” presented by Rachel Botsman was very good. If you’ve never heard Rachel speak, you should check out her presentations on TedTalks and YouTube. You’ll not be disappointed. Read More »
One glance at my inbox says it all… HITEC is just around the corner. It’s time to step back from the day-to-day and get immersed in what’s happening with technology in our industry. From a career standpoint, this is what Dr. Stephen Covey (in his book The Seven Habits of Highly Effective People) called “Sharpening the Saw.”
This will be my third conference. After my first HITEC in 2012, I kicked myself for not having been there all along. Even though it’s a bit of a hike from North Carolina, it has become a must-attend event for me.
We all share the feeling that keeping up with technology in our industry is an overwhelming task. None of us can know everything about hospitality technology (although some of my HFTP colleagues do amazingly well at it), but our constituents — whether we call them clients, coworkers, or something else — seem to think that we should. Read More »
When I received the email about the upcoming HFTP Club and Hotel Controllers Conference and saw the location was sunny Los Angeles, which I have traveled through but never really had a chance to explore, I decided that I wanted to go. The “why” never came up until I actually submitted the request for approval to my employer, and had to make a case for it.
HFTP is the first professional organization that I have belonged to, aside from my professional accounting association. Initially, I was invited along to the local chapter meetings, which take place monthly at different clubs and hotels in the area. Other than the attraction of great lunches and wines mid-day, as each property brings out their best to impress the rest, the sessions always provided interesting and varied educational topics that I was able to apply in my daily work. Read More »
With HITEC 2014 just a few short weeks away, I thought it would be timely to go ahead and update the industry on the latest progress HFTP has made concerning the CHTP Certification Program since the CHTP Task Force meeting earlier this year.
At the HFTP March council meetings, the Certification Advisory Council and a few members from the CHTP Task Force, revisited where the CHTP is today. The group then took an in-depth look at the current CHTP certification program examination questions. The group eliminated several more subjective and for lack of a better term, ‘dated’ exam questions from the pool. As a result of that review, the exam question pool was also significantly reduced, leaving approximately 242 usable questions that can be applied toward the new CHTP exam that is currently being developed. Read More »
I was sitting at a table this past October at the HFTP Leadership Summit, looking to meet people I didn’t already know. Who could I learn from? Who looked exciting and full of ideas? In walked three beautiful ladies. I stood up, smiled and waved them over. “Hi, I’m Jessica. Where are you ladies from?” They replied “we’re from the Jamaica Chapter” – and that is how I first met the lovely Andrene Williams (Half Moon Bay Resort), Tracy Christie-Smith (Round Hill Hotel & Villas) and Karen Grant (Round Hill Hotel & Villas). Read More »
As we lead up to HITEC 2014, HFTP Connect will be talking to industry experts and keynote speakers about their expertise and how it relates to the hospitality industry through the Ask the Experts column.
An expert view on the revolutionary Collaborative Economy and the hospitality industry
Rachel Botsman is a global thought leader on the power of collaboration and sharing through digital technologies to transform the way we live, work and consume. She has inspired a new consumer economy with her influential book What’s Mine is Yours: How Collaborative Consumption is Changing the Way We Live. TIME Magazine recently called Collaborative Consumption one of the “10 Ideas That Will Change the World.” Rachel is the founder of Collaborative Lab, the leading source of expertise for businesses and governments that want to embrace the collaborative economy to revolutionize business and society.
1. How did collaborative consumption theory become your brain child?
Five years ago, I started to wonder how ideas such as eBay, Zipcar and Airbnb were connected. What I recognized, was the early stages of a transformation in how technology could match ‘needs’ and ‘wants’ changing not just what we would consume but how we would consume through collaborative models and marketplaces; hence the term ‘collaborative consumption.’ Read More »
New for 2014, HFTP Connect has selected one individual to fulfill the role of the official conference Guest Blogger. Please help us in welcoming Club and Hotel Controllers Conference newcomer and Guest Blogger Monica Henegar.
Monica grew up in Romania and immigrated to Canada in her early twenties. She graduated from the University of British Columbia in May 2005 with a double major in finance and accounting. In January 2006, Monica was hired as an accounting assistant at Capilano Golf and Country Club, and received her CGA designation in 2009. She is currently the controller at Capilano Golf and Country Club, and has recently began working toward obtaining the Forensic Accounting Designation. Monica is a member of the HFTP British Columbia chapter.
The content published in this section was provided by the CHCC Guest Blogger and not of HFTP, nor any person or organization affiliated or doing business with HFTP.
HFTP Connect is featuring three guest bloggers throughout HITEC 2014. The bloggers will be providing you with their insights on all things HITEC from their various viewpoints and experience in the industry. Before we get to Los Angeles, read on to learn a little about each of our guest bloggers and if you see them onsite, be sure to say hello. Read More »