HFTP Connect – Hospitality Blog

Posts Tagged - HFTP

5 Things to Know When Visiting Los Angeles

Written by: Kathy McAdams

Bookmark this post. Right now.

You’ll need it. With a visit to Los Angeles for HITEC 2014, you’ll need to know these five things about us.

1. Bring Your Appetite and Your Sense of Adventure – Los Angeles is One of America’s Top Culinary Destinations.

Find out why Food and Wine Magazine called Los Angeles “America’s best new food city” in its March 2014 issue. Los Angeles is home to thousands of restaurants, offering everything from Michelin-starred fine dining (Water Grill, Mori Sushi, Asanebo Corp, Patina Restaurant, Providence, Cut, Urusawa, Hatfield’s, Gordon Ramsay at the London-West Hollywood, Osteria Mozza, Melisse) to authentic international street food. Los Angeles invented the food truck and the celebrity chef, and you can dine in their restaurants, sample their cooking and often catch a glimpse of them in the kitchen or greeting diners. Read More »

Happy 20th Anniversary to Lucinda Hart, a Key Ingredient to HFTP’s Success

Written by: Frank Wolfe, CAE

Running an association is a lot like a team challenge on a chef competition, where the team is given a box of ingredients that need to be used to make a meal. It takes a lot of creativity, risk, diligence and commitment to the group; as well as the ability to follow directions, function in high pressure situations, and probably most important of all, push your team to do things that they don’t realize they can do.

For those of us whose careers are in association management, the ingredients in our box are each staff member, chapter, new officer, board member and often a few other surprise elements. Of course in the background, we are still expected to maintain the same level of gourmet meal no matter what’s inside.

I paint this picture to give you an idea of the many skills HFTP staff members need to have to remain successful, to express the impact of volunteer changeovers and how the staff must manage such frequent changes. For example, when a very active volunteer who has been with HFTP a long time and has been a core ingredient to the Leadership Summit suddenly leaves the industry, it is up to the staff and the other volunteers to replace that person with just the right skill set so that program “tastes” as good, or better, than it ever has before.

Read More »

LA’s Newest “Old” Gem Plays Host to HITEC 2014 Opening Party

Written by: Steven Stout, CAE

One of the most popular happenings during HITEC is the Opening Party! Back in 2011, the idea was proposed to move the Opening Party out of the host hotel since so many of our attendees work in hotels and have seen their fair share of ballrooms. So, the Opening Party took to the streets of our host cities allowing attendees the chance to enjoy the beautiful locations that house HITEC.

2014 is no different with the Opening Party being held at another landmark destination in Los Angeles, The Belasco Theater. A relic of the 1920s, The Belasco Theater made its grand reopening debut in March  2011 after laying dormant for more than 20 years. Thanks to an extensive three year restoration, the venue retains most of its original architecture – meshed  with impressive sound and lighting capabilities. Located just blocks away from the L.A. Live complex in the heart of downtown Los Angeles, this venerable landmark is the city’s premiere multi-purpose event and entertainment complex. Read More »

Meet Brian Binge, CHTP, 2014 HFTP Outstanding Member Recognition Winner

Written by: Administrator

New this year, the Outstanding HFTP Member Recognition program was developed to recognize HFTP’s hardworking members for their dedication and enthusiasm to the hospitality industry and society. Members were encouraged to nominate fellow HFTP members or student members who go the extra mile in the area of volunteerism.

HFTP is pleased to recognize Brian Binge, CHTP of the HFTP Rocky Mountain Chapter, serving members in Colorado, as a 2014 HFTP Outstanding Member Recognition recipient for going above and beyond in the area of volunteerism.

Brian Binge was nominated for his volunteer commitments as the current mission coordinator, past president and group leader for the all-volunteer, non-profit Summit County Rescue Group, one of the busiest search and rescue groups in North America.
Read More »

Be an Official Guest Blogger for HITEC 2014

Written by: Sara Bailiff

HFTP Connect is looking for hospitality professionals who would like to write original and educational posts about their HITEC 2014 experience for the blog.

HITEC 2014 is June 23 – 26 in Los Angeles, Calif.

See the information below for details on the opportunity and review posts from past HITEC Guest Bloggers:

HITEC Official Blogger Benefits:

  1. A Complimentary Full Conference Registration.
  2. HITEC Press Access – Access to all the education sessions, an Opening Party pass and access to the exhibit hall.
  3. Internet access in the HITEC Press Room to write blog posts (blogger must have own laptop).
  4. Credit as the author of the blog post and links to blogger’s web site, social media accounts, etc.

HITEC Official Blogger Requirements:

Four blog posts related to HITEC, see Guidelines for acceptable posts:

•  One prior to HITEC
•  Two during the week of HITEC, at least one post must be related to a specific education session.
•  One after HITEC
  1. Email blog posts, along with any pictures, to Sara Shafer
  2. If Official Blogger fails to perform the blogger requirements, the blogger will be charged for the amount of the HITEC Full Conference Registration ($725 USD)
  3. HFTP will help bloggers in securing hotel reservations; however, bloggers are responsible for room, tax and incidentals.

If you’re interested, please send a brief description on why you would be a good guest blogger and a sample of writing to Sara Shafer.

Deadline for submissions is Monday, April 21.

Disclaimer: As an association, HFTP may not endorse or promote a product or vendor. HFTP Connect is educational in nature and blog posts must not be sales-oriented. Products or vendors may only be mentioned in an educational format.

New Momentum for CHTP

Written by: Mick Nissen, CHAE, CHTP


Over the past few years, the Certification Advisory Council (CAC) and the HFTP Board of Directors have been discussing the Certified Hospitality Technology Professional (CHTP) Program. The question of how do we keep a technology certification relevant, is obviously one of the biggest questions we are faced with every time we meet.

As we all know, technology is evolving rapidly these days. The evolution and innovation of technology has also impacted the hospitality industry as well as the CHTP certification program. HFTP was aware that the CHTP exam was dated in some of the sub-section content areas that were tested on the exam. The study materials reflected this information as well. The perception of the CHTP program, from the industry’s point of view, is simply that the exam has some issues that needed to be addressed. HFTP is on a mission to fix these issues and the industry’s perception of the certification program as a whole. At our best efforts, HFTP has removed dated and subjective questions that were on the current CHTP exam.

Read More »

Passwords, it’s as easy as 123

Written by: Bob Russo


Are you still using the default password that came with your point of sale (POS) or payment system? Or, using 12345 or password1? If so, you need to change it right away to help protect card holder data. Passwords are one of the easiest ways for criminals to sneak in to access information if not updated from the default or, if passwords are too simple, it can also make it easy for data thieves to break in. And we all know the low hanging fruit always gets tapped first. Read More »

ANOTHER Credit Card Breach — What Now?

Written by: Frank Wolfe, CAE

The recent data breaches at major retail outlets such as Target, Michaels Stores Inc. and Neiman Marcus brought this type of modern crime to the forefront in the minds of the consumer; and for us in the hospitality community, it really hit home when news surfaced of a breach at White Lodging properties throughout the United States. For those who were not able to keep up with the “screaming headlines’ about this incident, one thing that both consumers and credit card retailers were warned about is that there would be more to come … and obviously they have. I am going to also predict that there will be even more of these that we will hear about over the next few months from other types of businesses and organizations.  Regardless of the tens of millions of dollars industries spend to protect credit card data, criminals who try to steal this data are constantly attacking our information systems and eventually they get lucky — for a short time. As in these recent cases, they were shut down. Read More »

2014 Kicks Off With New Member Benefits

Written by: Danielle Chong

This past year, 2013, brought many changes to HFTP and the association hopes to grow even more in the new year. With growth comes new benefits for HFTP members. Recently, HFTP has partnered with other organizations to offer world class education, extended office hours for increased accessibility to staff, revamped CPE tracking capabilities, and continued savings programs to relevant businesses. Below are details on the great new benefits HFTP members were able to experience in 2014. Read More »

Right From the Start, A World Tour on Behalf of HFTP

Written by: Jerry Trieber, CPA, CHAE, CFE, CFF, CGMA

HFTP President Starts His Position as HFTP Global PresidentMany people in the hospitality industry, as well as my family and friends, know that I travel quite a bit with my Crestline responsibilities; assuming the role of HFTP Global President has me traveling even more! Starting in early November, I was fortunate to travel as an HFTP representative for almost four weeks. I started my tour on November 9 at the International Hotel, Motel + Restaurant Show® (IHMRS) and American Hotel & Lodging Association Fall Conference in New York City. With approximately 18,000 industry professionals in attendance at the IHMRS, it was a phenomenon to behold! While this was my fourth attendance at the IHMRS, the people, products, and plethora of education and networking opportunities never cease to amaze me. Read More »

Older Entries »

Switch to our mobile site