HFTP Connect – Hospitality Blog

Posts Tagged - hotel

Meet Jessica Vint, CHAE — Your Annual Convention Insider

Written by: sara

HFTP Connect will feature posts throughout the week of the 2014 Annual Convention & Tradeshow provided from the viewpoint of the official guest blogger, Jessica Vint, CHAE. Find out more about Jessica below and keep watch during the week for her insights as a convention insider. Look for the Official Blogger image in the daily newsletter.


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The 411 on the HFTP Global Hospitality Accounting Common Practices (GHACP) Database

Written by: Tanya Venegas, MBA, MHM

What is the GHACP?

GHACP stands for the Global Hospitality Accounting Common Practices. The goal of this initiative is to provide a searchable database of detailed operating financial reporting practices used at lodging properties around the world, along with guidance on industry standards, and commentary and analysis from industry experts.

The Idea

The users of financial information come in many forms, from owners to investors, from controllers to CFOs, from financial professionals to academic constituents. Thus any benchmarking information services that can be used by these groups to compare common practices for hotel management reporting from region to region would prove to be very useful.

As with any benchmarking services, in order to stay relevant, it is imperative that the GHACP is a fluid product requiring continuous updating and development. The project leaders started by collecting information from Europe and Asia with the assistance of industry practitioners and university students. For North America, HFTP CEO Frank Wolfe gained the permission of the Financial Management Committee of the American Hotel & Lodging Association (AH&LA) to include the 10th and 11th editions of the Uniform System of Accounts for the Lodging Industry (USALI) in the GHACP.  To-date, the database hosts approximately 5,000 items. Read More »

Adding Diversity and Taking the Scare out of the Visa Process in the Club and Hospitality Industries

Written by: Keith A. Pabian

As someone that often speaks about visas and U.S. Lawful Permanent Residency (green cards), there are two common looks that I see in the audience when I start my presentations – a look of dread that the presentation will be boring (visas – yawn!) and one of apprehension (the visa process – that is so much work!).

As much as I would like to think that I give fun and engaging presentations, the fact is that by the end of the presentation, most in the audience are excited about the possibility of adding a diverse, multicultural staff to their existing workforce and one that is often more professional than what can be found using seasonal college students and young adults.

Traditionally, many in the U.S. hospitality and club industries have used the J-1 visa when hiring and employing foreign nationals. The J-1 visa is a temporary visa that goes through a third party company/program administrator and is usually valid for four to 12 months in duration. The hospitality organization/club is not the employer or visa sponsor; rather, it is a client of the J-1 visa program that sponsors the foreign national.

There has been a recent and ongoing trend in the hospitality and club industries to break away from the J-1 visa as organizations look to take control of their visa processes rather than go through third-party J-1 visa programs. Additionally, I hear more and more opinions from those in the hospitality and club industries that a more experienced and professional international workforce can be achieved using the H-2B seasonal visa. Another benefit is that it can be easier for the employer to bring back the same employee year after year on the H-2B visa, allowing for less training, more familiarity between the employer, employee, and the employer’s customers/patrons, and less stress in wondering if the employee will be a good staff member.

The H-2B seasonal visa is available for up to 10 months in duration and can be applied for annually. We help those in the hospitality and club industries to define their seasons of need – meaning what periods are the H-2B visa workers needed and what are the busiest months of the year for these organizations. Once the H-2B visa process is implemented, it can be a very straightforward visa route for organizations year after year.

The biggest challenge surrounding the H-2B visa process is ensuring that there is enough time to go through the application process. We always advise clients to start the process five months prior to the date that they need their H-2B visa workers. Therefore, if your organization is interested in learning more about the H-2B visa process, it is worth starting the discussions as early as possible to ensure that there is enough time to go through the process.

If your organization is interested in a diverse, multicultural, and professional workforce, it may be worth looking into the fun and not at all scary world of visas!

To learn more about adding international employees to your workforce and navigating the visa process attend the upcoming HFTP Prolinks Webinar on September 18, 2014 at 2:00 p.m. CST.

Keith A. Pabian is an immigration attorney at Pabian Law, LLC.  He has developed a unique niche in representing organizations in the club and hospitality industries across the United States in visa and immigration matters. He can be reached at keith@pabianlaw.com or +1 (617) 939-9444. This article was prepared for educational use only.

Big Data – Just a Marketing Gag?

Written by: Michael Toedt, CEO

Big Data is omnipresent. Statements such as “Data is the new oil,” and “Data is the salt of modern merchants,” show how valuable data has become. But what is so important about this data? The majority of hotel managers will have no answer to these questions, although they should.

Big Data is more than the rapid increase of data, although it builds the foundation. According to forecasts the amount of data will increase 50-times from 2010 to 2020.

In business context the question is how data can be used to enhance the products and services offered or to even develop new products, also how Big Data will change the way hotels interact with their customers on and off-site. Read More »

[Ask the Experts] HITEC 2014 Keynote Rachel Botsman

Written by: Sara Shafer

As we lead up to HITEC 2014, HFTP Connect will be talking to industry experts and keynote speakers about their expertise and how it relates to the hospitality industry through the Ask the Experts column.

An expert view on the revolutionary Collaborative Economy and the hospitality industry

Rachel Botsman is a global thought leader on the power of collaboration and sharing through digital technologies to transform the way we live, work and consume. She has inspired a new consumer economy with her influential book What’s Mine is Yours: How Collaborative Consumption is Changing the Way We Live. TIME Magazine recently called Collaborative Consumption one of the “10 Ideas That Will Change the World.” Rachel is the founder of Collaborative Lab, the leading source of expertise for businesses and governments that want to embrace the collaborative economy to revolutionize business and society.

1. How did collaborative consumption theory become your brain child?

Five years ago, I started to wonder how ideas such as eBay, Zipcar and Airbnb were connected. What I recognized, was the early stages of a transformation in how technology could match ‘needs’ and ‘wants’ changing not just what we would consume but how we would consume through collaborative models and marketplaces; hence the term ‘collaborative consumption.’ Read More »

Meet the Inaugural Guest Blogger for the Club and Hotel Controllers Conference

Written by: Sara Shafer

New for 2014, HFTP Connect has selected one individual to fulfill the role of the official conference Guest Blogger. Please help us in welcoming Club and Hotel Controllers Conference newcomer and Guest Blogger Monica Henegar.

Monica grew up in Romania and immigrated to Canada in her early twenties. She graduated from the University of British Columbia in May 2005 with a double major in finance and accounting. In January 2006, Monica was hired as an accounting assistant at Capilano Golf and Country Club, and received her CGA designation in 2009. She is currently the controller at Capilano Golf and Country Club, and has recently began working toward obtaining the Forensic Accounting Designation. Monica is a member of the HFTP British Columbia chapter.

Look for this symbol on HFTP Connect posts to show you that the blogger is an official guest blogger of CHCC 2014.

Please note:
The content published in this section was provided by the CHCC Guest Blogger and not of HFTP, nor any person or organization affiliated or doing business with HFTP.

[Ask the Experts] Cindy Estis Green

Written by: Administrator

As we lead up to HITEC 2014 in June, HFTP Connect will be talking to various hospitality professionals about specific areas of the industry through the Ask the Experts column.

A Marketing Professional’s View on Hospitality Distribution

Cindy Estis Green is the CEO and co-founder of Kalibri Labs, LLC., with a career spanning thirty-five years in the hospitality industry. Green spent 12 years as managing partner of The Estis Group providing consulting to hospitality organizations. Co-author of the 2012 Distribution Channel Analysis: A Guide for Hotels, Estis Green has been inducted into the prestigious HFTP Hospitality Technology Hall of Fame. She is also a frequent speaker at hospitality industry conferences and is currently a member of the HITEC Advisory Council.

1. How is your specialty changing? How will it evolve over the next two to five years?

The area of distribution and digital has changed dramatically and continues to do so as new vendors enter the space and as consumers adopt new technology as part of the travel experience whether it’s shopping, buying, part of the stay or sharing about a stay. The pace of change is rapid now and not slowing down. This will continue to add many more options for the consumers and create change in the way hotel brands provide services to their hotels. Read More »

E-cigarettes: Is it time for hoteliers to butt in or butt out?

Written by: Frank Wolfe, CAE

Editors Note: Since the publication of this article, movement to regulate e-cigarettes by the FDA has progressed. On the local government level and in other countries e-cigarettes have been banned in public places or banned all together. Recently, the European Parliament rejected a proposal to regulate e-cigarettes as medical devices.

The 2014 Consumer Electronics Show (CES) boasted the largest show floor in its history featuring more than 3,200 exhibitors. It was a sight to see, with a lot of improvements on things we have been hearing about in the industry for quite a while.

One trend that really stood out to me was the proliferation of e-cigarette vendors and users. The growth in sales of the e-cigarette will likely make it a habit that’s here to stay. Many large tobacco companies seem to think so, including R.J. Reynolds, Lorillard and Altria (think Marlboro).

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ANOTHER Credit Card Breach — What Now?

Written by: Frank Wolfe, CAE

The recent data breaches at major retail outlets such as Target, Michaels Stores Inc. and Neiman Marcus brought this type of modern crime to the forefront in the minds of the consumer; and for us in the hospitality community, it really hit home when news surfaced of a breach at White Lodging properties throughout the United States. For those who were not able to keep up with the “screaming headlines’ about this incident, one thing that both consumers and credit card retailers were warned about is that there would be more to come … and obviously they have. I am going to also predict that there will be even more of these that we will hear about over the next few months from other types of businesses and organizations.  Regardless of the tens of millions of dollars industries spend to protect credit card data, criminals who try to steal this data are constantly attacking our information systems and eventually they get lucky — for a short time. As in these recent cases, they were shut down. Read More »

Top 5 Trends in Hospitality for 2014

Written by: Matt Zajechowski

The faculty experts at the Kendall College School of Hospitality Management recently released its trends outlook for the hospitality industry for 2014. The hospitalitymanagement program is highly regarded in the Chicago for preparing students for careers in the hospitality industry. With the combined collaboration of the entire faculty from the hospitality program, they were able to come with this infographic that provides a lot of insight into the top trends within the hospitality industry for the upcoming year. I’ve highlighted some of the more interesting findings below: Read More »

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