The Role of Technology in Cleaning and Sanitizing in the Era of the New Normal

Written by: Nutthaphat Poolworaluk The need to be reassured that your night’s stay is cleaner than ever has never been this critical before in the hospitality industry. With the ongoing Covid-19 pandemic, heightened measures for cleaning and sanitization need to be imposed, as the safety of both the guests and staff remains paramount in this…

Set Your Professional Goals for 2021: Learn, Engage and Become a Leader

Written by: Mark Pate Sr., CHAE, CHTP, MBA Okay – raise your hand if there were times in this last year you had had enough or hit a challenge that you knew was impossible to overcome – Believe me, my hand is up and waving. But we faced and overcame those…

Farewell to 2020: A Look Back at the Challenges, Opportunities Presented by a Pandemic

The final HFTP Europe Hangout of the year made a few requests of its participants: wear some fun holiday garb, bring your sense of humor, tell a few stories about how 2020 put everyone through the ringer – and, on a lighter note, share what we hope for in 2021….

Sustainable Luxury: New Opportunity for the Hospitality Industry?

Written by: Anni Lindqvist, research scholar At the beginning of 2020, no one could have predicted how a global pandemic would upend lives so drastically in a matter of months. Freedom to travel was compromised — and still is, for some. During these unpredictable times, the way of travel and how we…

HFTP Pays Tribute to Late Bernie Trieber, Longtime Friend to Association

Written by: Frank I. Wolfe, CAE, FIH | HFTP CEO One of HFTP’s longtime supporter members, Bernie Trieber, unexpectedly passed Friday, December 4, 2020. The circumstances were unrelated to COVID 19. After spending 42 and a half years at the USA Social Security Administration (SSA), as an IT senior security…

COVID Chronicles: Village Hotels’ Secret to Operational Flexibility and Efficiency

Village Hotels is a UK-based hotel group with 31 properties, known for integrating a high-tech approach into a seamless guest experience. This feature was originally published on the GX Spotlight website. We sat down (virtually, of course) with Jon Davis, CTO of Village Hotels to chat about their efforts in reacting to…

Discussion of Hospitality Technology Across the Atlantic

By: Carl Weldon, HFTP COO Europe  Cyber HITEC featured a new virtual session this year that built a bridge across the Atlantic Ocean and brought together two regions separated by a common language. This engaging session was called the “HFTP Europe: Technology and Tea” Hangout, and featured an interview-style discussion…

The Usefulness of Current AI Systems for Food Waste Management

Written by: Varun Khanna, research scholar With the remarkable growth of the food and beverage industry, the issue of food waste management seems to be increasing. It has been identified that in the United States alone more than 86 billion pounds of food is wasted per year (Charlebois, Creedy and…

Technology Brings Hospitality Necessary Agility

Written by: Claire Kenney, Cyber HITEC Guest Blogger Reinvent. Reimagine. Rethink. Reorganize. Rearchitect. Realign. Reinvest. These words resonate with the contemporary hospitality industry. They are a roadmap for hotel agility. As such, they are a roadmap for hotel success. Adopting this creative mindset equips hotel brands and hotel properties to…

Now Is the Time to Improve Your Accounting Processes

Written by: Katie Paolino, CHAE | Cyber HITEC Guest Blogger If your processes are not tight, you may be bleeding money. And who can afford that in 2020? PKF O’Connor Davies presented on Accounting Processes and Procedures at Cyber HITEC this year, and although they did an excellent job, it…