Look Back at HITEC: Lessons in Leadership from Florida’s Largest Independent Hotelier
“Hotels are a service industry, and the key is to have happy associates.” There are many reasons Harris Rosen, president and COO of Rosen Hotels & Resorts and Florida’s largest independent hotelier, is a masterclass in hospitality leadership: his willingness to…
Letter from the HFTP Global President: Join Me in 2023 at these HFTP Global and Industry Events
Written by: Neil Foster, CHTP, MBA Greetings, fellow HFTP members! Bouncing back from years of mostly distanced interactions, I’m honoured and excited to be “on the road” to spend time together with many of you in the upcoming months. With planned…
From HR to VR: A New Era of Training
Written by: Amanda Charreton Imagine putting on a headset and suddenly finding yourself behind the front desk attending to a guest in need or behind the scenes in the kitchen setting up the perfect tray for room service delivery. Even…
Exciting Changes Approved for USALI 12th Edition: Inside Look from the Global Finance Committee
The brain trust of hotel industry experts who are tasked with future planning and development for the Uniform System of Account for the Lodging Industry (USALI®) is back in full, collaborative force to produce the new USALI 12th Revised Edition. This group,…
Four Walls, Tables and Chairs: The Fall of the Traditional Dining Experience?
Written by: Ricardo Tellez The hospitality and, more specifically, the food and beverage (F&B) industry are two that live by the motto: “if it ain’t broke, don’t fix it.” Unlike almost every other industry, the F&B industry prefers to stick…
CBRE Forecasts Enhanced RevPAR Growth in 2023 Despite Economic Headwinds
Written by: Rachael Rothman and Matt Mowell Despite projections of persistent inflation and a moderate economic recession, CBRE’s November 2022 Hotel Horizons® forecast calls for a 5.8 percent increase in rooms revenue per available room (RevPAR) in 2023. This is…
Know Before You Go: International Travel Tips Ahead of HITEC Toronto 2023
Last year, hospitality professionals from 46 countries across the globe travelled to Orlando, Florida USA for HITEC North America. Will your HITEC journey be transnational in 2023? Here are some valuable travel tips to help non-Canadian attendees prepare for the…
An Interview Between HFTP CEO Frank Wolfe and ChatGPT
By: Frank Wolfe, CAE, FIH | HFTP CEO ChatGPT has been dominating the news since (he? she? it?) was revealed to the world in late 2022 as the latest in AI-driven, natural language processing technology. Is this new chatbot launched…
Here Is Why ESG Holds Significance in Asset Management
Written by Shivam Sharma As an institutional investor, consider your investments — a hotel, club, restaurant, anything. Being an investor requires knowing how to allocate the appropriate funds to the right asset at the right time. But what if you…
HFTP Presents: 2022 Year in Review
For HFTP, the year 2022 saw the return of some of its most popular initiatives and the launch of a successful new program. It marked the bittersweet departure of some beloved HFTP leaders, and the arrival of enthusiastic individuals ready…