Exploring Ethics at Cyber HITEC: Tips to Approach Ethical Situations at Work

Written by: Claire Kenney, Cyber HITEC Guest Blogger Each year, the Hospitality Industry Technology Exposition and Conference (HITEC) facilitates ongoing learning opportunities for hospitality finance and tech professionals worldwide. As part of the conference, hospitality professionals present educational sessions. Topics vary across aspects of hospitality finance, accounting and technology. This…

HFTP Global President Update: Reflection on Leadership in Crisis

The year 2020 has been a difficult one – not least for those in leadership who have had to bear the weight of tough, quick-thinking decisions. HFTP Global President Michael Levie, CHTP found himself in the unique position of leading HFTP’s prestigious group of board members and guiding the association…

Women in Hospitality Technology Inspire, Educate and Challenge

Written by: Sherry Marek and Geneva Rinehart These words — inspire, educate, challenge — define the goal of this year’s Cyber HITEC session, “How Women in Hospitality Technology Shape the Industry.”  The panel members leading this session come from different education, professional and growth paths. Yet, they all speak about…

Understand the Present, Celebrate the Future of Hospitality at HITEC

One of the most compelling aspects of attending the world’s largest and oldest hospitality technology event brand are the brilliant minds who present the education program. These established industry experts are sharing their knowledge on an array of topics important to hospitality finance and technology professionals: from data security to operating investments,…

The Challenges Faced by CFOs: How to Clearly Communicate When the Future Is Not Clear

How can you forecast for meetings, business conferences, weddings and special holiday gatherings like those that take place at Christmas when you have no solid idea what restrictions the future holds? How can you accurately build your budget assumptions if you are not sure when regular business and leisure travel…

Guest Bloggers Are Important for Information Sharing, Advancing the Industry

As an educational association, HFTP’s core purpose is “to lead and advance the hospitality profession by providing a forum for continuous learning and knowledge sharing.” The HFTP Connect blog furthers this purpose by collecting the latest research, expert guidance and different perspectives on hospitality and technology trends, best practices and…

Watch Your Step: Ethical Pitfalls for Today’s Clubs to Avoid

Written by: Daniel Conti Jr., CHAE, CAM The Covid-19 pandemic has placed a lot of financial pressure on clubs around the country. Many have experienced a shortfall in expected revenues. Club leadership has had to make difficult decisions on how to treat their employees while still being fiscally responsible. With…

The Little Known but Mighty Facts of the USALI Schedule, 11th Edition

Written by: Agnes DeFranco, Ed.D., CHAE, CHE, CHIA, CAHTA When people think of the Uniform System of Accounts for the Lodging Industry (USALI), most often they envision a Summary Operating Statement (SOS) or an Operated Department schedule like Rooms or Food and Beverage. They may even think of the many…

GX Spotlights Mandarin Oriental’s COVID-19 Strategy: Agile and Prepared in Uncertain Times

By: Anja Luthje When we closed some Mandarin Oriental hotels in response to COVID-19, the management team created a task force including myself as Group Director of Rooms and Quality and eleven hotel managers. The objective was to figure out how we would reopen, what would be different, and what…

Innovation Is the Way Forward: Get Back to Business in a New Way

Now that the world is just days away from the official start of a new season, the hotel market is evaluating its post-summer state of affairs and trying to figure out how best to get back to business this fall. This is also the time to start getting a feel…