Letter from the HFTP Global President: At the End of the Year, We Reflect on the Best of the Year

Written By: Timothy G. Nauss, CHAE As we prepare to transition to the new HFTP Global board at the 2018 Annual Convention in October, I would like to take the…

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Multiple Ways to Reach an Ethical Conclusion: Considering Real-life Professional Dilemmas

Written by: Thomas G. Smith, CHAE It has been many years now since Ethics education was added as a requirement for CHAE/CHTP maintenance. It was an addition that the HFTP…

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Cybersecurity Professionals, Education and Certifications

Whether it is an in-house employee or an outsourced vendor, cybersecurity professionals are a must for all organizations. According to a study by Trustwave, there is a skills shortage when…

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How to Connect in an Over-Distracted World (And Other Lessons from Leaders in Human Behavior)

Leaders face a mounting challenge in today’s increasingly technological world. People have a host of distracting devices now available at their fingertips.¬†According to research compiled by the HFTP Americas Research…

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In the Event of a Cyberattack: Public Relations and Responding to the Media

Your organization has experienced a data breach. How do you handle telling your customers? One of the key pieces to a data breach response is the announcement to the public…

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Securing the Internet of Things (IoT)

With the technological advancements emerging in recent years, it seems like everything is interconnected. Individuals can change the temperature in their house, open curtains, turn on a light, unlock a…

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Hospitality Students Talk Trends, Challenges and Endless Possibilities in Today’s Industry

Ariel and Melissa are both college students studying hospitality at the Rochester Institute of Technology, as well as members of their local HFTP student chapter and were volunteers at HITEC…

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Outsourcing Cybersecurity and Contracts

For many companies in the hospitality space running smaller operations, having a full-time IT person on staff may not be an option. Other companies may have an IT manager on…

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