Key Takeaways: London Executive Event Addresses Latest Challenges amongst European Industry Leaders

By: Carl Weldon, HFTP COO Europe It was a balmy evening at the Cavendish Hotel in London’s West End, where a diverse group of UK and European hospitality finance and technology executives collected together for a special “Dinner and Debate,”…

Choosing Your Zoom Backdrop: Where Will You Work from Today?

Written By: Florencia Laber Taking a work call by the Caribbean beach hearing the sound of the ocean and getting your tan on? How about at a French café listening to jazz and enjoying a croissant? Or maybe in the…

Is NFT the Next Big Thing in Hospitality? A Perspective from the Dubai Research Center

Written by: Rochak Khandelwal In the last two years — especially in 2021 — we all have come across this acronym “NFT” that everyone has been talking about, and how these NFTs are being sold for millions of dollars. Many…

Hunting for a Hotel PMS: Key Marketplace Characteristics and Evaluation Tactics

Written by: Tim Henthorn We all know what a property management system (PMS) is, but is it the same as it was five or 10 years ago when your property or corporate group implemented the solution you have now? Given…

E-Skimming Attack Increases Compromise Customer Payment and Personal Data

SecurityMetrics has shared this informational article with HFTP members and stakeholders after discovering a major increase in skimming tactics, especially e-skimming. This blog post is intended to spread awareness of e-skimming, as it targets businesses with online payment options and…

HFTP Inaugural Leadership Excellence Series Has Launched to Great Success: An Update

Written by: Agnes DeFranco, Ed.D., CHAE, CHE, CHIA, CAHTA It’s a book club! It’s a webinar! It’s a virtual forum! It’s the HFTP 2022 Leadership Excellence Series (LES), a new offering of HFTP to its members. President John F. Kennedy…

Startups Pitching Over Pizza with Burj Al Arab in the Background

Written by: Dominika Duziak Imagine you are a start-up founder. You have a fantastic idea, product or solution that you want to bring to the market. Maybe you already had some success, tested the waters, you think it’s going to work…

Security Alert: Be Proactive and Vigilant In Your Cybersecurity Defense

By: HFTP CEO Frank Wolfe, CAE, FIH The recent conflict between Russia and Ukraine has prompted a new security alert from the United States Cybersecurity and Infrastructure Security Agency (CISA). The agency is encouraging U.S. organizations to proactively fortify their…

Employee Retention in the Great Resignation: Mission Impossible?

Written by: Dominika Duziak When I decided to quit my job in Spring 2021, I was one of the first. My resignation was not as shocking (I guess) as the reason – I wasn’t leaving for a competitor; I was…

A Study on Hospitality Leadership Inclusion: Read the Executive Summary

Research by: Michelle Russen, Ph.D. candidate Workplace exclusion, otherwise known as ostracism, has been found to be related to several negative outcomes in hospitality, such as increased burnout, increased counterproductive work behaviors, reduced self-esteem, and decreased thriving at work. The…