COVID Chronicles: Village Hotels’ Secret to Operational Flexibility and Efficiency

Village Hotels is a UK-based hotel group with 31 properties, known for integrating a high-tech approach into a seamless guest experience. This feature was originally published on the GX Spotlight website. We sat down (virtually, of course) with Jon Davis, CTO of Village Hotels to chat about their efforts in reacting to…

Discussion of Hospitality Technology Across the Atlantic

By: Carl Weldon, HFTP COO Europe  Cyber HITEC featured a new virtual session this year that built a bridge across the Atlantic Ocean and brought together two regions separated by a common language. This engaging session was called the “HFTP Europe: Technology and Tea” Hangout, and featured an interview-style discussion…

The Usefulness of Current AI Systems for Food Waste Management

Written by: Varun Khanna, research scholar With the remarkable growth of the food and beverage industry, the issue of food waste management seems to be increasing. It has been identified that in the United States alone more than 86 billion pounds of food is wasted per year (Charlebois, Creedy and…

Technology Brings Hospitality Necessary Agility

Written by: Claire Kenney, Cyber HITEC Guest Blogger Reinvent. Reimagine. Rethink. Reorganize. Rearchitect. Realign. Reinvest. These words resonate with the contemporary hospitality industry. They are a roadmap for hotel agility. As such, they are a roadmap for hotel success. Adopting this creative mindset equips hotel brands and hotel properties to…

Now Is the Time to Improve Your Accounting Processes

Written by: Katie Paolino, CHAE | Cyber HITEC Guest Blogger If your processes are not tight, you may be bleeding money. And who can afford that in 2020? PKF O’Connor Davies presented on Accounting Processes and Procedures at Cyber HITEC this year, and although they did an excellent job, it…

What If? Three Strategic Shifts in Labor Could Be the Answer

Written by Arlene Ramirez, MBA, CHAE, CHE, CHIA “It didn’t take guts to follow the crowd — that courage and intelligence lay in being willing to be different.” – Jackie Robinson Today many hoteliers have pondered many ideas to adjust their business strategy, all the while asking themselves: “What if?”….

GX Spotlight: How a Family-Owned and Operated Hotel Is Handling the Crisis

Hostellerie La Cheneaudière & Spa, known for their luxurious service, welcomes guests who come to enjoy their spa and wellness offerings and to simply get away from it all. This feature was originally published on the GX Spotlight website. The need to unplug and relax has certainly taken on new…

Two 2020 Mindset Shifts You Need to Adopt

Written by: Katie Paolino, CHAE | Cyber HITEC Guest Blogger Guest blogger Katie Paolino, CHAE shares her experiences navigating Cyber HITEC’s first-ever virtual exhibit hall and what she learned when she attended “Smaller Staff, Same Service: 5 Creative Ways to Use Technology to Support Your Lean Team.” This was an education session…

I Am Grateful To Be Global President and Amazed by Our Members

Written by: Mark Pate Sr., CHAE, CHTP, MBA I don’t think I can adequately express how exciting last week was to me —the first-ever CYBER HITEC. I was amazed by the keynote speakers, the phenomenal education sessions, the high-tech booths of our business partners and getting to meet some of…

Exploring Ethics at Cyber HITEC: Tips to Approach Ethical Situations at Work

Written by: Claire Kenney, Cyber HITEC Guest Blogger Each year, the Hospitality Industry Technology Exposition and Conference (HITEC) facilitates ongoing learning opportunities for hospitality finance and tech professionals worldwide. As part of the conference, hospitality professionals present educational sessions. Topics vary across aspects of hospitality finance, accounting and technology. This…