My First HITEC: Insights from a First-Time Attendee

Written by: Inga Hjartardottir The  2019 European Hospitality Industry Technology Exposition and Conference (HITEC® Europe for short) took place in Palma on the sunny island of Mallorca last month. I…

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How Hoteliers Can Streamline Labor Management throughout the 2019 Summer Season

Written by: Steve Pappas With the summer months in full swing, vacation season is booming — making it one of the busiest times of the year for the hospitality industry….

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A Review of Today’s Hotels of the Future

Written By: Evita Ma These days, technology is transforming the customer experience at an alarming rate. Many hoteliers wonder what the future hotel will look like. Flyzoo Hotel, regarded as…

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Are Loyalty Programs Too Rewarding?

Written by: Naftali Marlon Tanyongana Loyalty programs have become par for the course across industries — from retail to airline to hospitality — popularized by their ability to create a…

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Personalizing the Guest Experience While Protecting their Privacy — A HITEC Europe Preview

As competition intensifies and technology evolves, the hospitality industry must rise to meet the latest expectations of all traveling demographics — and that now includes a customized guest experience. The…

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Technology, Financial Leadership and the Fast-Paced Race of the Hospitality Industry

Written by: Artak Gevorgian, CHAE, MBA — Official HFTP® 2018 Guest Blogger The HFTP 2018 Annual Convention is officially over, and I am now back to my routine in the other part…

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Internal Controls and the Important Roles They Play in Eradicating Fraud

Written by: Artak Gevorgian, CHAE, MBA — Official HFTP® 2018 Guest Blogger Although I have been preoccupied with getting in the education sessions purely related to hospitality finance, technologies and hotel pre-opening,…

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Trump Administration Immigration Enforcement Measures Shine Spotlight on Hospitality Industry

Written by: Keith Pabian Since taking office, President Trump’s administration has ramped up enforcement measures on various industries – especially when it comes to immigration. The hospitality industry took center stage…

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The Growth of Smart Technology Calls For Smart Strategy

Laurent Voivenel, a senior vice president in operations and development at Swiss-Belhotel International, shares his perspective on embracing innovation and leveraging emerging technologies in the hospitality industry, ahead of HITEC…

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Letter from the HFTP Global President: At the End of the Year, We Reflect on the Best of the Year

Written By: Timothy G. Nauss, CHAE As we prepare to transition to the new HFTP Global board at the 2018 Annual Convention in October, I would like to take the…

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