Are Loyalty Programs Too Rewarding?

Written by: Naftali Marlon Tanyongana Loyalty programs have become par for the course across industries — from retail to airline to hospitality — popularized by their ability to create a…

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Fresh Look: What We Did Not Know About the Pre-Opening Process

Written By: Bianca Lopez Thanks to the University of Houston Conrad N. Hilton College of Hotel and Restaurant Management’s close collaboration with the HFTP Americas Research Center, an indispensable new…

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Personalizing the Guest Experience While Protecting their Privacy — A HITEC Europe Preview

As competition intensifies and technology evolves, the hospitality industry must rise to meet the latest expectations of all traveling demographics — and that now includes a customized guest experience. The…

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HFTP Members Convene for Educational Evening at the Rosewood Hotel in London

Written by: Carl Weldon It was a pleasure to host the more than 30 HFTP members and delegates who attended the HFTP Members’ Interest meeting at the superb Rosewood Hotel…

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The HFTP Mid-South Atlantic Regional Conference 2019: All of the Hallmarks of a Truly Great Experience

Written By: Todd Swisher, CPA, CGMA The 13th annual HFTP Mid-South Atlantic Regional Conference (MSARC) possesses all of the hallmark characteristics that make for a truly great regional conference. For starters: Location, location,…

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As a Benefit to HFTP Members, Hospitality Industry Leaders Share their Expertise in All Kinds of Ways

Written By: Susan Savkov No one person can possibly have all of the answers they need to do their jobs or run their business, especially in the hospitality industry. Challenges…

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Fun with Fraud: A Serious Topic Examined by the Expert in an Entertaining Way

To learn more about the issue of fraud, how it affects the hospitality industry, and how to make sure you don’t become a victim of it, HFTP reached out to…

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HITEC Dubai 2018: Through the Eyes of Attendees

Students Naftali Tanyongana and Ketan Redraft with the Emirates Academy of Hospitality Management (EAHM) collaborated to record and share their experiences over the course of two days at the second annual…

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USFRC Eighth Edition Update Postponed Due to Upcoming Changes in Accounting Standards

This year, the Club Management Association of America (CMAA) in conjunction with HFTP hired a project manager and gathered a committee to update the seventh edition of the Uniform System…

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HFTP Webinars, Live and Archived: So You Never Miss an Opportunity for Learning

Written By: Susan Savkov The end of the year is around the corner and, for the majority of us who are procrastinators, we need to catch up on our professional development…

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