From the HFTP Dubai Research Center: Guide to Industry Recovery

By Ana-Denisa Irimescu, Dubai Research Scholar The hospitality industry in Dubai has had an interesting year. In response, the Dubai HFTP Research and Innovation Center at the Emirates Academy of Hospitality Management decided to close the academic year with a road map to post-pandemic recovery for the hospitality industry. Editor’s note: The following…

A Millennial’s Journey to Professional Certification

Insights from: Andrew Buwalda, CHAE Millennials, and young professionals in general, are often challenged in the job market — by roles that require x years of experience. Professional certifications are a great way to build up one’s professional skills and resume while continuing to acquire that industry experience that employers…

Self Service Analytics: How Small and Independent Hotels Can Use Sentiment Mining to Leap Ahead in Post-COVID Revival

Written by: Sanjay Nadkarni, Ph.D. The importance of guest reviews in the hospitality industry is unambiguous. In the pre-Covid-19 world, an entire business ecosystem evolved around analyzing reviews to gauge sentiment. Considerable research has confirmed the link between review scores and revenue. Though estimates on the magnitude of impact may…

Letter from the HFTP Global President: A Look at the Past Six Months

Written by: Michael Levie, CHTP Dear HFTP colleagues, In just a few short months, our world has changed from a strong and steady economy, solid revenues and overall happiness to great concerns for our health and well-being, a deep recession and overall nervousness. Most of us were first in disbelief…

Club Reopening: What Are the Legal Issues?

Written by: Brad Steele, J.D. With club leaders, staff and members in the United States all anxiously awaiting the go-ahead from state officials to reopen, the question every club leader should be asking is, “How do I open without exposing my club to potential liability from someone alleging he contracted…

Seven Things Travel and Tourism Companies Should Consider During the COVID-19 Crisis

Written by: Hadleigh Ford The unprecedented COVID-19 crisis has had a major impact on the travel and tourism industry, shutting down thousands of hotels, tourist destinations and flights around the world. Since travel and tourism are cash-heavy industries dependent on small margins, many companies will face great hardship, from laying…

Silos and the Social Club

Written by: James J. Reilly, CPA, JD Albert Einstein is quoted as saying that “[t]he hardest thing in the world to understand is the income tax.” Well, the computation of taxable income is getting harder, especially for tax-exempt social clubs. An omen of the complexity on the horizon was contained in…

AHLA Safe Stay: Hotel Industry Across U.S. and Canada United Around Enhanced Safety, Cleaning Standards

An important word from an HFTP Allied Partner As states across the country navigate reopening and hotels begin to safely welcome back guests, the American Hotel & Lodging Association (AHLA) today announced that hospitality leaders across North America have endorsed Safe Stay, AHLA’s enhanced industry-wide cleaning guidelines. AHLA’s Partner State…

Apple iOS NFC Contactless Access Control: A Coronavirus Response

Written by: Nick Price The use of near field communication (NFC) for business applications has been on the rise, and as hotels adjust to incorporate contactless operations to reduce the spread of Covid-19, this might be a key solution to consider. Use of NFC is practicable for contactless payment at…

Discussions Must Continue as Europe Moves to Reopen Travel, Tourism and Hospitality

By: Carl Weldon, HFTP Europe COO Three months into its shutdown, some countries in Europe are now turning their sights on reopening travel, tourism and hospitality sectors in time for the summer holidays — though, perhaps the focus will remain on local tourism to start. This is a crucial move,…