Ask the Expert: What Is the Worst Way to Approach Digital Transformation?

Lindsay Herbert is an expert on the subject of digital transformation — she even wrote the book on it. She has received international praise for her book Digital Transformation, which…

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Certification Achieved: One Applicant’s Story of Success with New Platform

“Through hard work and dedication, my certification has been accomplished,” says Bernadette Mukuka Ceant, CHAE, who works in accounts receivables at Frenchman’s Creek Beach and Country Club. Bernadette has been…

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HITEC San Antonio 2020: A City Bursting with Culture, History and Modern Attractions

HITEC North America, the world’s largest hospitality technology conference and exhibition, may have already been around for the last 48 years, but it had yet to land in the city…

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Write Your Way in to HFTP Global Events in 2020

Do you have an interest in sharing your experiences with other hospitality technology and finance professionals? Join us at one of HFTP’s major events coming up this year and take…

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The Year of the HFTP Regionals

Attention, HFTP members: Your chance to attend an HFTP regional conference is well within reach. Throughout the years, HFTP chapters have planned and hosted regional conferences across North America. This…

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Attention, Clubs: Are All Your Plans in Place?

It is an indisputable fact that has stood the test of time — Planning is vitally important to success. In fact, Benjamin Franklin, a founding father of the United States,…

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China Releases New Standards to Rate Quality of Hotel Online Services

Research from the HFTP Asia Research Center | Written by: Evita Ma On January 10, China released the new standards of Hotel Online Service Quality Evaluation and Classification (China Daily, 2020). This…

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Letter from the HFTP Global President: Partnerships Are Powerful Assets

By: Michael Levie, CHTP  — 2019-2020 HFTP Global board president And now, suddenly, it is 2020 — A new year, with new targets and new opportunities. The Austin, Texas-based HFTP Global team…

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Tech Trends of 2020: Where Innovation Lies

Facial recognition. Robotics process automation (RPA). Voice assistance. As technology becomes the cornerstone for the way we do business and a key driver for the guest experience, we have all…

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HITEC Europe Returns to Stunning Mallorca, Spain in April 2020

It is officially December — and while many are dreaming of a white Christmas, HFTP also dreams of an iridescent spring, when HITEC Europe 2020 returns to Palma, Mallorca, Spain….

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