Behind the Scenes of Cyber HITEC: Meet the HITEC Advisory Council (Part II)

Last week, HFTP introduced four members of the HITEC Advisory Council: Council Chair Justin Taillon, MBA, Ph.D., CHIA, CHTP; Vice Chair Barry Thomas, CHTP; Executive Committee Liaison Mark Pate, CHAE, CHTP, MBA; and Council Member Ummara Marshall. This week in Part II, meet several more members of this esteemed council, whose collective…

The Perfect Pitch: Strategies for Selling Your Product to an Audience

If you are a fledgling hospitality startup with a promising product that you want to pitch to potential investors or clients, the second presentation in a special “Hackathon Week” series was designed for you. This session featured three hospitality industry experts in sales and marketing who participated in a lively Q&A and offered up their advice…

Behind the Scenes of Cyber HITEC: Meet the HITEC Advisory Council (Part I)

Behind the scenes of every great HITEC is a group of highly knowledgeable industry veterans lending their expertise to the planning and coordination of the conference’s education program. These individuals share a deep understanding of the complexities of the hospitality industry, as well as its strengths, challenges and continuous evolution….

Digital Presentations: Tips to Capture the Stories Your Club or Hotel Wants to Tell

Now more than ever, it is all about great (no, exceptional) communication to succeed. As a communicator, you must do more than just speak and write well — you need to be creative, experiment, take risks and move fast. And right now, most of this communication is taking place on…

Five Advantages to Attending a Virtual Conference

The year 2020 saw a rapid shift of networking conferences, concerts, award shows, trade shows and association gatherings from in-person to online, and HFTP-produced events are no exception. The North American edition of HITEC (Hospitality Industry Technology Exposition and Conference) has pivoted from an in-person to a virtual program, the…

A Practical Approach to Ethical Dilemmas

Ethics are very well-known for not being black and white. In fact, it is all those muddling shades of grey that make this field of study such an enigma. It can be an especially tricky challenge in the workplace, where leadership is expected to protect its employees from unethical behavior…

Embracing Change: Lessons Learned During a Pandemic that Has Changed Hospitality

For the past three months, HFTP has hosted weekly “Hangout” sessions on Zoom, uniting hospitality professionals to learn from and support each other during a particularly difficult period. Paul West has been a familiar face in these virtual meetings, so it was only fitting that he capped off HFTP’s inaugural…

No Need to Be Depressed: Uplifting Revenue Management Tips When Revenue Is Down

One whose title is “chief evangelist” is driven by his mission to deliver good news. And so it went with this week’s European HFTP Hangout presenter, IDeaS Chief Evangelist Klaus Kohlmayr. His aim is to bring hoteliers across the globe good news regarding revenue management in a time where revenue…

Selecting the Right Industry Standards for Your Property

This is not the first time that the hospitality industry has had to respond to major changes. Currently the managing director at Heyward Hospitality, Michael Heyward‘s background in revenue management dates to the arrival of the first online travel agencies (OTAs), which forever changed the way that booking and distribution…

Retirement Planning During Covid-19: What Has Changed with the U.S. CARES Act

The economic decline and market volatility resulting from the Covid-19 pandemic has created anxiety around retirement planning and financial security in the United States. In response, the 2020 Coronavirus Aid, Relief and Economic Security Act (more popularly known as “the CARES Act”) brought immediate changes and relief to 401(k) retirement…