A Practical Approach to Ethical Dilemmas

Ethics are very well-known for not being black and white. In fact, it is all those muddling shades of grey that make this field of study such an enigma. It can be an especially tricky challenge in the workplace, where…

Embracing Change: Lessons Learned During a Pandemic that Has Changed Hospitality

For the past three months, HFTP has hosted weekly “Hangout” sessions on Zoom, uniting hospitality professionals to learn from and support each other during a particularly difficult period. Paul West has been a familiar face in these virtual meetings, so…

No Need to Be Depressed: Uplifting Revenue Management Tips When Revenue Is Down

One whose title is “chief evangelist” is driven by his mission to deliver good news. And so it went with this week’s European HFTP Hangout presenter, IDeaS Chief Evangelist Klaus Kohlmayr. His aim is to bring hoteliers across the globe…

Selecting the Right Industry Standards for Your Property

This is not the first time that the hospitality industry has had to respond to major changes. Currently the managing director at Heyward Hospitality, Michael Heyward‘s background in revenue management dates to the arrival of the first online travel agencies…

Retirement Planning During Covid-19: What Has Changed with the U.S. CARES Act

The economic decline and market volatility resulting from the Covid-19 pandemic has created anxiety around retirement planning and financial security in the United States. In response, the 2020 Coronavirus Aid, Relief and Economic Security Act (more popularly known as “the…

USALI Recording Guidance Part 3: Government Loan Assistance

As a result of the current economic situation, entities that own or lease hotels are eligible to apply for and receive a loan under a government assistance program. An example of this is the Paycheck Protection Program (PPP) in the…

Create a Culture of Agility, Place These Five Tech Bets

Phil Le-Brun, director, enterprise strategy at Amazon Web Services, says there is one word that is mentioned, on average, every six minutes during executive meetings: agility. How can you do more, and faster, with less? Agile companies have a few…

The Impact of Covid-19 on the Insurance Industry: Are You Covered?

This week, the general industry HFTP Hangout took a close look at the state of the U.S. insurance industry and how coverage operates in a pandemic. With nearly all hospitality businesses going on lock-down for several weeks or months and…

Getting Value from Cloud Services in Today’s Environment

The first European HFTP Hangout in June was a masterclass on hospitality business software-as-a-service (SaaS) costs and cloud services optimization. It was presented by Carson Booth, CHTP, HFTP Global director and former CEO of SnapShot GmbH. Cloud services optimization really…

Hotel Trends: Reducing Costs and Contact in Rooms, Staff and F&B

The first week of June kicked off with a general HFTP Hangout that covered hotel market trends and trajectories, presented by CBRE Hotels Advisory representatives Mark Van Stekelenburg, Andy Hartley and Vanessa Gonzalez. CBRE presented a wealth of industry data…