Tech Trends of 2020: Where Innovation Lies

Facial recognition. Robotics process automation (RPA). Voice assistance. As technology becomes the cornerstone for the way we do business and a key driver for the guest experience, we have all become relatively familiar with tech terms like these — but do we truly understand what…

HITEC Europe Returns to Stunning Mallorca, Spain in April 2020

It is officially December — and while many are dreaming of a white Christmas, HFTP also dreams of an iridescent spring, when HITEC Europe 2020 returns to Palma, Mallorca, Spain. Azure waters. Limestone mountains. Historic villages. These are just a few choice phrases to describe…

How Do Hospitality CMOs and CTOs Work Together? Read the Research

Hospitality chief marketing officers (CMOs) and chief technology officers (CTOs) were brought together this past year by HFTP and HSMAI for two think tanks on the strategic integration of marketing and technology. By definition, a think tank is a group organized for interdisciplinary research with the objective…

Attention, Hotels: How Do You Use Technology to Transform the Guest Experience?

How are evolving and emerging technologies being leveraged to transform and enhance the guest experience? The hospitality industry wants to know. The guest experience is becoming about more than just great service. Recent studies indicate that by 2020 customer experience will overtake price and product…

Meet Bernard Ellis: Guest Blogger for the HFTP 2019 Annual Convention

Bernard Ellis, CHTP, CRME knows a lot about technology. He stewards technology initiatives from industry startup to industry standard. As a consultant with companies on the digital transformation of hospitality and leisure, he knows a lot about the industry, too. And he has earned and…

An Evening to Remember: Experience the HFTP 2019 Annual Tribute to Success

This year at the 2019 HFTP Annual Convention, the “Annual Tribute to Success” will be an enchanting, sea-inspired evening of celebration dedicated to the recognition of the individuals who have made a significant impact on both HFTP and the hospitality community in the past year….

And the 2019 HFTP Paragon Award Goes to…

Anyone who knows Thomas (“Tom”) Smith, CHAE knows that he loves his Green Bay Packers, his family, volleyball and dancing. They also know that he puts his heart and soul into everything he does — and that includes his long-standing membership with Hospitality Financial and…

Destination Orlando: Attend HFTP’s Annual Convention, Stay to Play

The HFTP 2019 Annual Convention is returning to Orlando, Florida this October for three days of hospitality-focused education, valuable association updates and networking. Take advantage of your travel to “The Sunshine State” and stay through the weekend to enjoy the myriad of outdoor activities, family…

All About Cloud: Insights from a Cloud Strategist

When it comes to all things cloud (What exactly is cloud, anyway? Where does it exist? Why should it matter to me and my business?), it is often best to defer to the expertise of an enterprise cloud strategist like Jeremy Ward, co-host of the new Cloudbusting…

Engage Your Employees With Continuing Education as an HFTP Corporate Allied Sponsor

You may think that offering continuing education and training to your employees is a one-way street — but that is far from the truth. There are several advantages not only for your employees who receive the extra training; it can also have fantastic return on…