The Little Known but Mighty Facts of the USALI Schedule, 11th Edition

Written by: Agnes DeFranco, Ed.D., CHAE, CHE, CHIA, CAHTA When people think of the Uniform System of Accounts for the Lodging Industry (USALI), most often they envision a Summary Operating…

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GX Spotlights Mandarin Oriental’s COVID-19 Strategy: Agile and Prepared in Uncertain Times

By: Anja Luthje When we closed some Mandarin Oriental hotels in response to COVID-19, the management team created a task force including myself as Group Director of Rooms and Quality…

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Innovation Is the Way Forward: Get Back to Business in a New Way

Now that the world is just days away from the official start of a new season, the hotel market is evaluating its post-summer state of affairs and trying to figure…

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An Interview with Ian Millar, 2020 Paragon Award Recipient

Ian Millar, CHTP was selected this year as the HFTP Paragon Award recipient for his unwavering support of the association and substantial contributions to increase knowledge sharing and promote growth…

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Summary of Social Distancing Technologies in Hotels: What Are Our Guests Telling Us?

Written by: Agnes DeFranco, Ed.D., CHAE, CHE, CHIA, CAHTA and Cristian Morosan, Ph.D., MSc, CHTP The current COVID-19 pandemic has caused unprecedented challenges for many economic sectors. One of the…

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Club Tax Expert Explains New IRS Guidance on Employee Social Security Payroll Tax Holiday

Written by: Brad Steele, J.D. Attention, clubs: on August 8, the United States President issued an executive order deferring a portion of your employees’ payroll taxes. This payroll tax holiday…

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Digital Presentations: Tips to Capture the Stories Your Club or Hotel Wants to Tell

Now more than ever, it is all about great (no, exceptional) communication to succeed. As a communicator, you must do more than just speak and write well — you need…

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HFTP Mexico Chapters Hangout

HFTP’s First Hangout in Spanish is a Collaborative Discussion of the Current Challenges and Solutions for Mexican Hotels

Last week, HFTP held its first Spanish-language Hangout, with a focus on how hotels in Mexico have responded to the Covid-19 pandemic. It was designed to be a discussion amongst colleagues, covering the major challenges of this period and what these hospitality professionals have done to adapt.

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HFTP Hangout -- Home-based Security

Home-based Offices Introduce New Security Considerations

Last week, a HFTP Hangout was held with two security experts from Venza, highlighting security weaknesses for homebound personnel and recommending where to shore up safeguards.

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Relief to Help Hospitality Businesses Weather Economic Impact of COVID-19

It is not news that the world is seeing a period of economic decline unlike any it has ever seen. We are all experiencing it. In response to the stagnant…

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