The Ghost Kitchen Has Risen: How Do You Feel?

Written by: Ruogu Wang Have you ever ordered food delivery from a new restaurant that was so delicious, it made you want to go there to dine in? Sadly, these days that might be impossible — because that restaurant may…

Choosing Your Zoom Backdrop: Where Will You Work from Today?

Written By: Florencia Laber Taking a work call by the Caribbean beach hearing the sound of the ocean and getting your tan on? How about at a French café listening to jazz and enjoying a croissant? Or maybe in the…

Is NFT the Next Big Thing in Hospitality? A Perspective from the Dubai Research Center

Written by: Rochak Khandelwal In the last two years — especially in 2021 — we all have come across this acronym “NFT” that everyone has been talking about, and how these NFTs are being sold for millions of dollars. Many…

Professionals Pursue Career Excellence Throughout Pandemic to Get Certified

The past two years have proven difficult for many hospitality professionals, where the future of the hospitality industry at large along with countless individual careers experienced unpredictable, challenging and often unfavorable circumstances. Throughout this time, 50 individuals persevered to make…

Startups Pitching Over Pizza with Burj Al Arab in the Background

Written by: Dominika Duziak Imagine you are a start-up founder. You have a fantastic idea, product or solution that you want to bring to the market. Maybe you already had some success, tested the waters, you think it’s going to work…

HFTP Foundation Seeks Input for 2022 Compensation and Benefits Report

As it has done every other year for the past 30 years (save for a brief hiatus caused by the sudden pandemic in 2020), the HFTP Foundation will lead the production of a new biennial Compensation and Benefits Survey Report…

A Study on Hospitality Leadership Inclusion: Read the Executive Summary

Research by: Michelle Russen, Ph.D. candidate Workplace exclusion, otherwise known as ostracism, has been found to be related to several negative outcomes in hospitality, such as increased burnout, increased counterproductive work behaviors, reduced self-esteem, and decreased thriving at work. The…

From Loyalty Programs to Subscription-Based Business Models: New Hotel Revenue Streams

Written by: Natasha Piedrahita Is the subscription model here to stay or here to go? It is a business model successfully led by companies such as Amazon Prime, Netflix, Peloton and the like. The membership and subscription-based business models are…

Dubai’s Spectacular Drone and Light Shows

Written by: Rochak Khandelwal Dubai is one of the emirates in the United Arab Emirates that enjoys doing things in full pomp and style. Whether it is the spectacular fireworks on New Year’s Eve or the world-famous Dubai Shopping Festival…

Read Between the (Wine) Lines

Written by: Joanne Sieljes During the last decade, wine has become increasingly popular in the United States. Online wine retailers have made drinking wine become more accessible and affordable regardless of where consumers reside. Additionally, wine makers in the United…