Survey Shows Areas of Agreement, Improvement for USALI Future Editions

The AH&LA Financial Management Committee (FMC) conducted a survey on the Uniform System of Accounts for the Lodging Industry (USALI) earlier this year, specifically focusing on issues that merit further discussion by the…

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Proven Methods to Reduce Stress at Work and in Life

Written by: Dr. Barry Carlin, HFTP 2019 Annual Convention speaker Every organization wants to run in the most efficient, productive and profitable manner, and that requires maximal functioning in every…

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From the Expert: Learn How to Excel at Microsoft Excel

Written by: Bill Jelen, HFTP 2019 Annual Convention speaker I was recently having lunch with a club CFO. She explained to me that it was difficult to do year-over-year comparisons…

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All About Cloud: Insights from a Cloud Strategist

When it comes to all things cloud (What exactly is cloud, anyway? Where does it exist? Why should it matter to me and my business?), it is often best to defer…

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Personalizing the Guest Experience While Protecting their Privacy — A HITEC Europe Preview

As competition intensifies and technology evolves, the hospitality industry must rise to meet the latest expectations of all traveling demographics — and that now includes a customized guest experience. The…

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Multiple Ways to Reach an Ethical Conclusion: Considering Real-life Professional Dilemmas

Written by: Thomas G. Smith, CHAE It has been many years now since Ethics education was added as a requirement for CHAE/CHTP maintenance. It was an addition that the HFTP…

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How to Connect in an Over-Distracted World (And Other Lessons from Leaders in Human Behavior)

Leaders face a mounting challenge in today’s increasingly technological world. People have a host of distracting devices now available at their fingertips. According to research compiled by the HFTP Americas Research…

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Ask the Experts: Panelists Give Guidance Ahead of HITEC Houston 2018

A few of the experts presenting at HITEC Houston next month have shed interesting light on what attendees can expect during their highly-anticipated panel sessions focusing on hospitality technology: Emerging Technologies — The New, New Things, Investing in…

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