Personalizing the Guest Experience While Protecting their Privacy — A HITEC Europe Preview

As competition intensifies and technology evolves, the hospitality industry must rise to meet the latest expectations of all traveling demographics — and that now includes a customized guest experience. The…

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As a Benefit to HFTP Members, Hospitality Industry Leaders Share their Expertise in All Kinds of Ways

Written By: Susan Savkov No one person can possibly have all of the answers they need to do their jobs or run their business, especially in the hospitality industry. Challenges…

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Fun with Fraud: A Serious Topic Examined by the Expert in an Entertaining Way

To learn more about the issue of fraud, how it affects the hospitality industry, and how to make sure you don’t become a victim of it, HFTP reached out to…

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HFTP Asked the Experts to Address Imminent Issues and Automation in Club Accounting

It can be a struggle to keep up with all that is new and changing in club finance. The constant evolution of accounting technology, modifications to tax law, heightened security…

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Multiple Ways to Reach an Ethical Conclusion: Considering Real-life Professional Dilemmas

Written by: Thomas G. Smith, CHAE It has been many years now since Ethics education was added as a requirement for CHAE/CHTP maintenance. It was an addition that the HFTP…

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How to Connect in an Over-Distracted World (And Other Lessons from Leaders in Human Behavior)

Leaders face a mounting challenge in today’s increasingly technological world. People have a host of distracting devices now available at their fingertips. According to research compiled by the HFTP Americas Research…

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Ask the Experts: Panelists Give Guidance Ahead of HITEC Houston 2018

A few of the experts presenting at HITEC Houston next month have shed interesting light on what attendees can expect during their highly-anticipated panel sessions focusing on hospitality technology: Emerging Technologies — The New, New Things, Investing in…

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