Personalizing the Guest Experience While Protecting their Privacy — A HITEC Europe Preview

As competition intensifies and technology evolves, the hospitality industry must rise to meet the latest expectations of all traveling demographics — and that now includes a customized guest experience. The…

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Destination Unknowable — The Next Five Years of Business and Technology Disruptions

A highlight to HITEC® Europe‘s 2019 education program is the forward-looking keynote presentation by award-winning futurist Rohit Talwar. Talwar is an entrepreneur and specialist advisor on business transformation, disruptive strategies and…

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Meet Minneapolis: Travel to the Twin Cities this Summer for HITEC 2019

We all know that travel can be a real hassle. So, what about a trip makes it worth packing up your suitcase, saying goodbye to your family for the next…

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Technology, Financial Leadership and the Fast-Paced Race of the Hospitality Industry

Written by: Artak Gevorgian, CHAE, MBA — Official HFTP® 2018 Guest Blogger The HFTP 2018 Annual Convention is officially over, and I am now back to my routine in the other part…

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Internal Controls and the Important Roles They Play in Eradicating Fraud

Written by: Artak Gevorgian, CHAE, MBA — Official HFTP® 2018 Guest Blogger Although I have been preoccupied with getting in the education sessions purely related to hospitality finance, technologies and hotel pre-opening,…

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2018 HFTP Compensation & Benefits Survey Report

HFTP Compensation and Benefits Report: 2018 Data on Hospitality Staffing and Compensation

The 2018 HFTP Compensation and Benefits Survey was released this summer and made available to HFTP members. This is a biannual report that was developed to provide information on salaries…

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Exercise Personal Data Security: Tips to Protect Yourself both Online and Off

Tell me if this ever happened to you. You are online searching for someone’s name because you want to make a professional connection and end up finding their home address…

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Multiple Ways to Reach an Ethical Conclusion: Considering Real-life Professional Dilemmas

Written by: Thomas G. Smith, CHAE It has been many years now since Ethics education was added as a requirement for CHAE/CHTP maintenance. It was an addition that the HFTP…

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How to Connect in an Over-Distracted World (And Other Lessons from Leaders in Human Behavior)

Leaders face a mounting challenge in today’s increasingly technological world. People have a host of distracting devices now available at their fingertips. According to research compiled by the HFTP Americas Research…

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Hospitality Students Talk Trends, Challenges and Endless Possibilities in Today’s Industry

Ariel and Melissa are both college students studying hospitality at the Rochester Institute of Technology, as well as members of their local HFTP student chapter and were volunteers at HITEC…

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