Application of IoT Solutions: As Analyzed by the HFTP Dubai Research Center

In its latest monthly news bulletin, the Dubai HFTP Research and Innovation Center at the Emirates Academy of Hospitality Management discussed the application of IoT as solutions for the hospitality industry….

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Goals and Challenges: The Inside Scoop on this IT Specialist’s POS Upgrade

According to An Introduction to Hotel Systems: Fundamentals & Glossary produced by the American Hotel and Lodging Association (AH&LA), buying individual IT systems from specialist vendors can help you achieve…

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Strategic Joint Venture: A New Strategy to Expand Footprints in China

Written By: Evita Ma Many surveys show that the mid- to high-end hotel market is booming in China. However, the corresponding services are still insufficient. To expand the footprints, the…

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A Review of Today’s Hotels of the Future

Written By: Evita Ma These days, technology is transforming the customer experience at an alarming rate. Many hoteliers wonder what the future hotel will look like. Flyzoo Hotel, regarded as…

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Are Loyalty Programs Too Rewarding?

Written by: Naftali Marlon Tanyongana Loyalty programs have become par for the course across industries — from retail to airline to hospitality — popularized by their ability to create a…

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Fresh Look: What We Did Not Know About the Pre-Opening Process

Thanks to the University of Houston Conrad N. Hilton College of Hotel and Restaurant Management’s close collaboration with the HFTP Americas Research Center, an indispensable new resource is now available…

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2018 HFTP Compensation & Benefits Survey Report

HFTP Compensation and Benefits Report: 2018 Data on Hospitality Staffing and Compensation

The 2018 HFTP Compensation and Benefits Survey was released this summer and made available to HFTP members. This is a biannual report that was developed to provide information on salaries…

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IT Measurements and the USALI 11th Edition

In January 2015, the USALI 11th edition became effective and a new schedule was born: Schedule 6 — Information and Telecommunications Systems. With the institution of a new schedule, many questions…

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Is the Lodging Industry Ready for a 12th Edition of USALI?

The 11th edition of the Uniform System of Accounts for the Lodging Industry (USALI) went live on January 1, 2015.  This edition presented multiple updates such as changes to the…

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Translation Services: Lost (and Found) in Translation

Here are some dots that you can easily connect: globalization, emerging markets and international travel. You may think “Oh, what a cliché!” Well then, you must have noticed the need skyrocketing…

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