How Do Hospitality CMOs and CTOs Work Together? Read the Research

Hospitality chief marketing officers (CMOs) and chief technology officers (CTOs) were brought together this past year by HFTP and HSMAI for two “ThinkTanks” on the strategic integration of marketing and…

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Green Travel and Eco Stays: Latest Initiatives to Reduce Waste

Research from the HFTP Asia Research Center | Written by: Evita Ma Under new regulations effective July 1, 2019, hotels in Shanghai have ceased to offer disposable daily necessities such as toothbrushes,…

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Sentiment Survey Reveals Top Hospitality Technology Decisions in 2020

The results are in for the inaugural Hospitality Technology Sentiment Survey, co-produced by HFTP and Hospitality Net. This survey sponsored by Shiji with partners EHL and Puzzle Partner serves as an indicator of pertinent technology trends in the hospitality…

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Application of IoT Solutions: As Analyzed by the HFTP Dubai Research Center

In its latest monthly news bulletin, the Dubai HFTP Research and Innovation Center at the Emirates Academy of Hospitality Management discussed the application of IoT as solutions for the hospitality industry….

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Goals and Challenges: The Inside Scoop on this IT Specialist’s POS Upgrade

According to An Introduction to Hotel Systems: Fundamentals & Glossary produced by the American Hotel and Lodging Association (AH&LA), buying individual IT systems from specialist vendors can help you achieve…

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Strategic Joint Venture: A New Strategy to Expand Footprints in China

Written By: Evita Ma Many surveys show that the mid- to high-end hotel market is booming in China. However, the corresponding services are still insufficient. To expand the footprints, the…

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A Review of Today’s Hotels of the Future

Written By: Evita Ma These days, technology is transforming the customer experience at an alarming rate. Many hoteliers wonder what the future hotel will look like. Flyzoo Hotel, regarded as…

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Are Loyalty Programs Too Rewarding?

Written by: Naftali Marlon Tanyongana Loyalty programs have become par for the course across industries — from retail to airline to hospitality — popularized by their ability to create a…

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Fresh Look: What We Did Not Know About the Pre-Opening Process

Thanks to the University of Houston Conrad N. Hilton College of Hotel and Restaurant Management’s close collaboration with the HFTP Americas Research Center, an indispensable new resource is now available…

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2018 HFTP Compensation & Benefits Survey Report

HFTP Compensation and Benefits Report: 2018 Data on Hospitality Staffing and Compensation

The 2018 HFTP Compensation and Benefits Survey was released this summer and made available to HFTP members. This is a biannual report that was developed to provide information on salaries…

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