
HITEC Dubai 2022 Highlights from an E20X Participant
Written by: Dominika Duziak End of May in Dubai means two things are coming: hot summer weather and HITEC Dubai — the biggest and highly anticipated hospitality technology congress in Middle East, organized by HFTP. I was really looking forward to…

Monkeys and Marriott: Uses of NFTs in the Hospitality Industry
Written by: Shubham Khemka Imagine you had an online avatar — a “mini-me” version of you, an identity card that includes your face (albeit in animated form) and a unique code. Instead of presenting your real ID card every time,…

Choosing Your Zoom Backdrop: Where Will You Work from Today?
Written By: Florencia Laber Taking a work call by the Caribbean beach hearing the sound of the ocean and getting your tan on? How about at a French café listening to jazz and enjoying a croissant? Or maybe in the…

Is NFT the Next Big Thing in Hospitality? A Perspective from the Dubai Research Center
Written by: Rochak Khandelwal In the last two years — especially in 2021 — we all have come across this acronym “NFT” that everyone has been talking about, and how these NFTs are being sold for millions of dollars. Many…

Startups Pitching Over Pizza with Burj Al Arab in the Background
Written by: Dominika Duziak Imagine you are a start-up founder. You have a fantastic idea, product or solution that you want to bring to the market. Maybe you already had some success, tested the waters, you think it’s going to work…

HFTP Foundation Seeks Input for 2022 Compensation and Benefits Report
As it has done every other year for the past 30 years (save for a brief hiatus caused by the sudden pandemic in 2020), the HFTP Foundation will lead the production of a new biennial Compensation and Benefits Survey Report…

Employee Retention in the Great Resignation: Mission Impossible?
Written by: Dominika Duziak When I decided to quit my job in Spring 2021, I was one of the first. My resignation was not as shocking (I guess) as the reason – I wasn’t leaving for a competitor; I was…

A Study on Hospitality Leadership Inclusion: Read the Executive Summary
Research by: Michelle Russen, Ph.D. candidate Workplace exclusion, otherwise known as ostracism, has been found to be related to several negative outcomes in hospitality, such as increased burnout, increased counterproductive work behaviors, reduced self-esteem, and decreased thriving at work. The…

From Loyalty Programs to Subscription-Based Business Models: New Hotel Revenue Streams
Written by: Natasha Piedrahita Is the subscription model here to stay or here to go? It is a business model successfully led by companies such as Amazon Prime, Netflix, Peloton and the like. The membership and subscription-based business models are…

Dubai’s Spectacular Drone and Light Shows
Written by: Rochak Khandelwal Dubai is one of the emirates in the United Arab Emirates that enjoys doing things in full pomp and style. Whether it is the spectacular fireworks on New Year’s Eve or the world-famous Dubai Shopping Festival…