Changing Wi-Fi From Amenity to Opportunity
In my previous post, I cited a 2010 J.D. Powers and Associates study in which more than 53,000 guests who stayed in hotels between May 2009 and June 2010 were asked which amenity they felt was most important when choosing…
[Part 2] Energy Efficiency: Use Less
Click here to read [Part 1] Energy Savings: Commodity Procurement In the current economic climate, hotels and conference centers find themselves searching for new ways to reduce operating expenses more than ever before. The hospitality industry, like any other commercial…
Wi-Fi: Low Cost, High Opportunity
With the US hotel industry enjoying resurgence in spite of the trying economic landscape, there may be no better time than right now to tap into additional revenue streams that Wi-Fi access make possible. According to the Hotel Operating Statistics…
[Part 1] Energy Savings: Commodity Procurement
In the current economic climate, hotels and conference centers find themselves searching for new ways to reduce operating expenses more than ever before. The hospitality industry, like any other commercial enterprise, is driven largely by operating margins. According to a…
How Hospitality Technology Has Changed Since 1984
I had a nice surprise the other day upon arriving at the office. Former HFTP Global President, Jules Sieburgh, CHTP, sent me a box of archive items from our history as an association and related events to HFTP and HITEC….
What Technologies Hotel Guests Want and Don’t Want
A Survey of Hotel Guests Shows What Technology Features are Important to Them When They Travel The integration of technology into our everyday routine is seamless — used in communication, design, decision-making, orientation and entertainment. With mobile smart devices in…
If You Can’t Say Something Nice, What DO You Say?
How to Respond When Someone Asks Your Opinion and You Have Nothing Nice to Say Have you ever been cornered by a colleague and asked a potentially incriminating question: “What do you think about the new boss?” or, “What do…
Upward Mobility – For Your Hotel, That Is
Read similar articles on the industries’ top trends in the HITEC Special Report, now available online. The Intimacy of Mobile The extraordinary appeal of application software, nicknamed apps, for phones proves that people have created a close relationship with their…
5 Steps to a Successful Hospitality Mobile App
Free HFTP Webinar Thursday, May 19 at 2 p.m. CDT There are over 20,000 travel apps across the app markets today — and that number is climbing daily. But as the app market grows, so do consumer expectations. As many…
iPad2: Challenges Coming to a Club Near You
The growing use of smart devices presents clubs with several challenges Apple launched the iPad2 today. New features include: Video conference using “Face Time” Faster (9x graphics and 2x CPU), thinner (8.8 mm vs. 9.3mm) and lighter (1.3 lbs vs….