Wi-Fi: Low Cost, High Opportunity

With the US hotel industry enjoying resurgence in spite of the trying economic landscape, there may be no better time than right now to tap into additional revenue streams that Wi-Fi access make possible. According to the Hotel Operating Statistics (HOST) Study for 2010, compiled by STR, the US hotel…

[Part 1] Energy Savings: Commodity Procurement

In the current economic climate, hotels and conference centers find themselves searching for new ways to reduce operating expenses more than ever before. The hospitality industry, like any other commercial enterprise, is driven largely by operating margins. According to a recent EnergyStar report, hotels in the United States spend close…

How Hospitality Technology Has Changed Since 1984

I had a nice surprise the other day upon arriving at the office. Former HFTP Global President, Jules Sieburgh, CHTP, sent me a box of archive items from our history as an association and related events to HFTP and HITEC. Among them was the very first issue of CKC Report…The…

What Technologies Hotel Guests Want and Don’t Want

A Survey of Hotel Guests Shows What Technology Features are Important to Them When They Travel The integration of technology into our everyday routine is seamless — used in communication, design, decision-making, orientation and entertainment. With mobile smart devices in our hands, and media and information up in the cloud,…

If You Can’t Say Something Nice, What DO You Say?

How to Respond When Someone Asks Your Opinion and You Have Nothing Nice to Say Have you ever been cornered by a colleague and asked a potentially incriminating question:  “What do you think about the new boss?” or, “What do you think about the co-workers new hair cut?” or “What…

Upward Mobility – For Your Hotel, That Is

Read similar articles on the industries’ top trends in the HITEC Special Report, now available online. The Intimacy of Mobile The extraordinary appeal of application software, nicknamed apps, for phones proves that people have created a close relationship with their smartphones, so close that it could be characterized as an…

5 Steps to a Successful Hospitality Mobile App

Free HFTP Webinar Thursday, May 19 at 2 p.m. CDT There are over 20,000 travel apps across the app markets today — and that number is climbing daily.  But as the app market grows, so do consumer expectations. As many other companies have learned, one small misstep in the development…

iPad2: Challenges Coming to a Club Near You

The growing use of smart devices presents clubs with several challenges Apple launched the iPad2 today. New features include: Video conference using “Face Time” Faster (9x graphics and 2x CPU), thinner (8.8 mm vs. 9.3mm) and lighter (1.3 lbs vs. 1.5 lbs) The A5 — first tablet  mass produced dual…