Changing Wi-Fi From Amenity to Opportunity

In my previous post, I cited a 2010 J.D. Powers and Associates study in which more than 53,000 guests who stayed in hotels between May 2009 and June 2010 were…

Read more »

[Part 2] Energy Efficiency: Use Less

Click here to read [Part 1] Energy Savings: Commodity Procurement In the current economic climate, hotels and conference centers find themselves searching for new ways to reduce operating expenses more…

Read more »

Wi-Fi: Low Cost, High Opportunity

With the US hotel industry enjoying resurgence in spite of the trying economic landscape, there may be no better time than right now to tap into additional revenue streams that…

Read more »

[Part 1] Energy Savings: Commodity Procurement

In the current economic climate, hotels and conference centers find themselves searching for new ways to reduce operating expenses more than ever before. The hospitality industry, like any other commercial…

Read more »

How Hospitality Technology Has Changed Since 1984

I had a nice surprise the other day upon arriving at the office. Former HFTP Global President, Jules Sieburgh, CHTP, sent me a box of archive items from our history…

Read more »

HITEC Super Session: Cloud Computing

No Need to Be Confused About the Cloud Any Longer Thanks to the Recorded HITEC 2011 Super Session Isn’t everyone a little bit confused by the cloud? The HITEC 2011 educational…

Read more »

What Technologies Hotel Guests Want and Don’t Want

A Survey of Hotel Guests Shows What Technology Features are Important to Them When They Travel The integration of technology into our everyday routine is seamless — used in communication,…

Read more »

If You Can’t Say Something Nice, What DO You Say?

How to Respond When Someone Asks Your Opinion and You Have Nothing Nice to Say Have you ever been cornered by a colleague and asked a potentially incriminating question:  “What…

Read more »

Upward Mobility – For Your Hotel, That Is

Read similar articles on the industries’ top trends in the HITEC Special Report, now available online. The Intimacy of Mobile The extraordinary appeal of application software, nicknamed apps, for phones…

Read more »

5 Steps to a Successful Hospitality Mobile App

Free HFTP Webinar Thursday, May 19 at 2 p.m. CDT There are over 20,000 travel apps across the app markets today — and that number is climbing daily.  But as…

Read more »