Online Travel Agencies and Occupancy Tax: A Proliferation of Lawsuits

By Amanda Belarmino Online travel agencies (OTAs) such as Expedia and Booking.com are the channel of choice for approximately 14 percent of all hotel bookings in the United States. Typically, these channels are responsible for collecting occupancy tax directly from the guest and then pay the hotel directly for the…

A Lot to Learn in Three Days, Highlighted by Hospitality

Written By: Michael Bonn A smile has not left my face from the moment our wheels touched the tarmac at the McCarran International Airport here in Las Vegas, Nevada. I am accompanied by five other graduate students from the University of South Florida and in such a short period of…

Ways To Implement Your Business Budget

No matter what type of business you are running and what size your firm is: the most essential thing to startup and have a great business success is to take care of the business plan. There are several ways to boost you firm’s business budget but possibly first time business…

Gearing Up for the 2015 Annual Convention and Tradeshow

I look at the calendar to see what October brings: • Operating and Capital Budget preparation is in full swing • End of Quarter reporting requirements have tight deadlines • Year-end projections are needed, again and again • We are at our peak business level • Preparations begin for our…

Don’t Be Low-hanging Fruit: Promoting Safety from Cybercrime

Tuesday morning’s keynote speaker, Joshua Klein, gave a thorough and much-needed talk about a few of the opportunities being used by today’s cybercriminals and security researchers. The crux of the issue is the layering of technology promoted by modern systems. Highly connected systems can provide huge benefits to the efficiency…

The EMV Rush at HITEC 2015…

With the October deadline to deploy POS technology that complies with Europay/Visa/Mastercard (EMV), operators will be feeling the heat at HITEC as they search for a company that fits their needs. Many merchants attending have done very little to prepare for this deadline, believing that the switch will be pushed….

HFTP to offer HITEC Mobile Experience® Like No Other

In 2013, HFTP took a chance on adding a relatively new type of technology to HITEC, a “program guide” for a smart phone. The feedback we received from attendees was good and last year, again, according to the attendees, was better than the year before. With so many new types…

HFTP @ HOFEX

Don’t tell me you missed this year’s Hospitality Technology@HOFEX! What? You don’t even know what that is? It was “an event so popular that the organizer had to change the venue at the last minute because the old one wouldn’t fit”? That’s right. That’s what happened to the half day’s…

Leaving the Light On…and Exposing Visitors to Malware

The hotel industry is poised for continued growth in 2015, coming off a stellar 2014 which saw occupancy rise to levels not seen in more than 20 years. With the World Tourism Organization projecting more than 1.4 billion international journeys in the year 2020, you can bet that hotel web…

Understanding the Government’s New H-2B Seasonal Visa Regulations

2015 has been a hard year for seasonal businesses that rely on the H-2B visa. After three months of highs and lows where seasonal businesses saw the H-2B visa be the center of a federal lawsuit, have its processing temporarily suspended, be subjected to a lack of clarity with the process,…