The Challenges Faced by CFOs: How to Clearly Communicate When the Future Is Not Clear

How can you forecast for meetings, business conferences, weddings and special holiday gatherings like those that take place at Christmas when you have no solid idea what restrictions the future holds? How can you accurately build your budget assumptions if you are not sure when regular business and leisure travel…

HFTP Mexico Chapters Hangout

HFTP’s First Hangout in Spanish is a Collaborative Discussion of the Current Challenges and Solutions for Mexican Hotels

Last week, HFTP held its first Spanish-language Hangout, with a focus on how hotels in Mexico have responded to the Covid-19 pandemic. It was designed to be a discussion amongst colleagues, covering the major challenges of this period and what these hospitality professionals have done to adapt.

Embracing Change: Lessons Learned During a Pandemic that Has Changed Hospitality

For the past three months, HFTP has hosted weekly “Hangout” sessions on Zoom, uniting hospitality professionals to learn from and support each other during a particularly difficult period. Paul West has been a familiar face in these virtual meetings, so it was only fitting that he capped off HFTP’s inaugural…

No Need to Be Depressed: Uplifting Revenue Management Tips When Revenue Is Down

One whose title is “chief evangelist” is driven by his mission to deliver good news. And so it went with this week’s European HFTP Hangout presenter, IDeaS Chief Evangelist Klaus Kohlmayr. His aim is to bring hoteliers across the globe good news regarding revenue management in a time where revenue…

Selecting the Right Industry Standards for Your Property

This is not the first time that the hospitality industry has had to respond to major changes. Currently the managing director at Heyward Hospitality, Michael Heyward‘s background in revenue management dates to the arrival of the first online travel agencies (OTAs), which forever changed the way that booking and distribution…

Retirement Planning During Covid-19: What Has Changed with the U.S. CARES Act

The economic decline and market volatility resulting from the Covid-19 pandemic has created anxiety around retirement planning and financial security in the United States. In response, the 2020 Coronavirus Aid, Relief and Economic Security Act (more popularly known as “the CARES Act”) brought immediate changes and relief to 401(k) retirement…

Create a Culture of Agility, Place These Five Tech Bets

Phil Le-Brun, director, enterprise strategy at Amazon Web Services, says there is one word that is mentioned, on average, every six minutes during executive meetings: agility. How can you do more, and faster, with less? Agile companies have a few things in common: they have a clear vision or mission…

The Impact of Covid-19 on the Insurance Industry: Are You Covered?

This week, the general industry HFTP Hangout took a close look at the state of the U.S. insurance industry and how coverage operates in a pandemic. With nearly all hospitality businesses going on lock-down for several weeks or months and hemorrhaging revenue in that interim, many are now looking to…

Getting Value from Cloud Services in Today’s Environment

The first European HFTP Hangout in June was a masterclass on hospitality business software-as-a-service (SaaS) costs and cloud services optimization. It was presented by Carson Booth, CHTP, HFTP Global director and former CEO of SnapShot GmbH. Cloud services optimization really refers to trading services and costs. While you have the…

Risk Mapping and Building Customer Confidence in a Post-Covid-19 World

The HFTP Hangouts rounding out the last week of May focused on risk mapping and risk management, as well as how to build customer confidence for the new normal. Here are some key takeaways from the Hangouts to help you plan out strategies to navigate the post-Covid-19 world. Risk Mapping…