Risk Mapping and Building Customer Confidence in a Post-Covid-19 World
The HFTP Hangouts rounding out the last week of May focused on risk mapping and risk management, as well as how to build customer confidence for the new normal. Here are some key takeaways from the Hangouts to help you…
Navigating Crises and the Tech It Will Take to Overcome COVID-19
It is amazing what you can accomplish with a kayak, a great deal of preparation, and the determination to achieve a 15-year-old dream. The HFTP Hangout that took place on Wednesday, May 13 took a dramatic departure from the trending…
Considerations for Hotel Profitability Trends, Re-opening and Work from Home
Round 1 – U.S. and European Hotel Performance Trends in a Downturn The latest round of HFTP Hangouts kicked off this week with a data-driven session presented by HotStats. This session provided an in-depth overview of current operational and profitability…
Home-based Offices Introduce New Security Considerations
Last week, a HFTP Hangout was held with two security experts from Venza, highlighting security weaknesses for homebound personnel and recommending where to shore up safeguards.
AHLA Advocacy Efforts Encompass All Hospitality Touchpoints
Presented by: Chip Rogers and Kevin Carey, AHLA This Spring’s economic pause has sent a shock-wave to businesses worldwide, with the hotel industry especially hit hard as travel has essentially halted. At the center are the hotels themselves; but in…
Interoperability, Health Innovation Are the Keys to Recovery
Moderated by: Diane Estner, DANNI Enterprises | Presented by: John Picard Getting back to the business of travel will require big thinking and bold action. Innovation will be the catalyst for change in the hospitality industry. Solutions will propel it…
First HFTP Europe Hangout Discussed Hotel Pandemic Response on Global Scale
Presented by: Michael Levie, CHTP, citizenM Hotels For the first HFTP Europe Hangout, live on Zoom, the featured speaker was HFTP Global President Michael Levie, CHTP. As COO of citzenM, an international hotel company, he was particularly suited to speak…
You Are a Hospitality Brand: Stand Out in a Post-pandemic Job Market
Presented by: Justin Taillon, Ph.D., MBA, Highline College Staff cuts across the hospitality industry have been fast and deep. Every day generates a staggering new number of unemployment claims. The resilience of the industry ensures that it will return to…
Questions You May Not Have Considered Regarding U.S. Families First Coronavirus Response Act
Moderated by: Clare Vazquez-Peace and Rachel Comella, CertiPay Am I allowed to ask about an employee’s symptoms or require a doctor’s note? These questions and many more were addressed during the HFTP Hangout that took place on Thursday, April 23,…
Industry Partners Check-in: Finding Answers to Difficult Questions in a New Reality
Moderated by: Sherry Marek, Datavision Technologies During the HFTP Hangout “Industry Partner Check-in” on Wednesday, April 22, the conversation naturally gravitated to the latest hot topic in hospitality technology today: the “contactless” technologies that will emerge as a direct result…