New HITEC TechTour Offers Hands-on Education

Every year for HITEC we try to incorporate new and interesting concepts to the conference. This year I’m excited about a special education opportunity the HITEC Advisory Council has been busy putting together — the HITEC TechTour. A TechTour is a guided exhibit hall tour of exhibitors from a specific…

Future Hospitality Technology – ASIMO’s Competition

During my GUESTROOM 20X presentations and demonstrations on potential future hospitality technologies, I often talk about ASIMO — Honda’s robot that can run, walk up and down stairs, make eye contact and remember you years later after only having one conversation with you. It seems that ASIMO, created in Japan,…

Ask the Experts: Bob Bennett

Bob Bennett is president of Starr Technology Consulting. He is the 2000 inductee into the HFTP International Hospitality Technology Hall of Fame and is a member of the HITEC Advisory Council. What’s the best way to establish and maintain a relationship with a vendor/service provider? Work with the vendor to…

FACT: Hotel Key Cards Don’t Carry Personal Information

Persistent Internet rumors that magnetic swipe cards carry personal information is one privacy concern that needs to be discarded As consumers interact and transact more frequently online, divulging personal and financial information is often done without much hesitation. Many trust security measures are in place, knowing that an operation’s reputation…

Ask the Experts: Jon Inge, CHTP, ISHC

A Consultant’s View of the Hospitality Technology Industry Jon Inge, CHTP, ISHC, is president of Jon Inge & Associates. He is a 2006 inductee into the HFTP International Hospitality Technology Hall of Fame and is a frequent contributor to trade publications like Hospitality Upgrade. What’s the best way to establish…