Food for Thought at #HITEC: Is AI like Kale?

Written by: Jennifer Jones — Official HITEC® Minneapolis 2019 Guest Blogger The big buzz word this year at HITEC is all about AI. It is the latest trend in the hospitality tech stack and as you walk the aisles on the show floor, you’re bound to find…

The Guest Experience and the Power of #HITEC

Written by: Artak Gevorgian, CHAE, MBA — Official HITEC® Minneapolis 2019 Guest Blogger HITEC is very similar to the hotel experience — it is all about how it makes guests feel. So, what do moods and excitement have to do with attending HITEC? I think a majority of…

All of the Hype Surrounding HITEC Minneapolis 2019

Written by: Claire Kenney — Official HITEC® Minneapolis 2019 Guest Blogger True to its roots in hospitality, HITEC consistently lends camaraderie and support to its attendees and exhibitors. There is much to be gained from HITEC’s great community of hospitality technology enthusiasts. As such, there is so…

Listen to Powerful Voices, Seek Mentorship at HITEC Minneapolis 2019

A “WOMEN IN HOSPITALITY TECHNOLOGY LUNCHEON” PREVIEW Written by: Sherry Marek We are just days away from HITEC and I hope you are preparing your exhibit hall visits, selecting which education sessions to attend, and planning your days around the keynote and general sessions. I…

There Is Still Time to Plan for Your HITEC Experience

Written by: Artak Gevorgian, CHAE, MBA — Official HITEC® Minneapolis 2019 Guest Blogger I have participated as an official event guest blogger for HFTP twice before — at both the 2017 and 2018 HFTP Annual Convention. I heard all about HITEC in the corridors there, during the breaks…

My Credit Card Did Not Think This Was Too Funny

Written by: Jennifer Jones — Official HITEC® Minneapolis 2019 Guest Blogger As a continuing trend at HITEC again this year, I find myself still infatuated with finding the most secure, well-integrated, user-friendly, aesthetically pleasing ability to chip credit cards with your PMS and POS. I know there…

My First HITEC: Insights from a First-Time Attendee

Written by: Inga Hjartardottir The  2019 European Hospitality Industry Technology Exposition and Conference (HITEC® Europe for short) took place in Palma on the sunny island of Mallorca last month. I was attending for the first time and I must say — what a great event….

E20X Europe 2019 Award Winner Tackles Genuine Industry Problem and Solves It

AN INTERVIEW WITH HANNU VAHOKOSKI, HOTELWAY CEO Meet Sam. Sam is a bright, AI-based chat bot designed by Finnish hospitality startup company Hotelway. Hotelway provides professional management of customer engagement for hotels. What can Sam do? In addition to answering general questions and providing automated customer service,…

Mallorca, Spain Was Exemplary Host for International Conference, HITEC Europe 2019

AN INTERVIEW WITH THE HITEC® EUROPE ADVISORY COUNCIL CHAIR Hundreds of hospitality professionals from all across Europe and beyond convened in the beautiful Spanish island city of Palma, Mallorca, Spain for HITEC Europe 2019. Produced by HFTP, HITEC Europe 2019 was an overwhelming success. It…

Personalizing the Guest Experience While Protecting their Privacy — A HITEC Europe Preview

As competition intensifies and technology evolves, the hospitality industry must rise to meet the latest expectations of all traveling demographics — and that now includes a customized guest experience. The modern traveler has come to expect a certain level of personalization that saves them both…