5 Steps to a Successful Hospitality Mobile App

Free HFTP Webinar Thursday, May 19 at 2 p.m. CDT There are over 20,000 travel apps across the app markets today — and that number is climbing daily.  But as the app market grows, so do consumer expectations. As many other companies have learned, one small misstep in the development…

The Hospitality Industry: In the Hacker’s Crosshairs

According to the Verizon 2010 Breach Investigations Report, the hospitality industry, along with financial services and retail, remains one of the “Big Three” industries affected by breaches. Why have the hackers turned their attention to the hotel industry? Some reasons include the use of PC-based point-of-sale (POS) or property management…

Global Hospitality Community Gathers for AHTEC@HOFEX

In today’s technology driven market, business productivity and prosperity has become increasingly dependent on the successful integration of business technology. And, as Asia’s hospitality continues to flourish, HOFEX 2011 — Asia’s leading food and hospitality tradeshow — will continue to attract globally-based attendees who are involved in the decision making…

Reducing Your Technology Footprint — The New Normal

During the economic downturn, many families decided that the prudent thing was to downsize their lives by purchasing smaller homes and vehicles, but most importantly, by simplifying their lives. Similarly, hotel companies also downsized, frequently letting staff go, which created additional pressure on remaining staff to hold the company and…

HITEC 2011: Steps to Secure Your International Travel Visa

With travel rules and regulations becoming more tedious to muddle through, HFTP wanted to do our part to assist HITEC international attendees as much as possible. We greatly appreciate our international delegation and want to be able to provide valuable resources to make travel in and out of the United…

USALI Survey Results Indicate Items That Need Updating

The USALI (Uniform System of Accounts for the Lodging Industry) has long been an important financial reporting guide within the lodging industry. As the industry’s business practices change, of course updates to the USALI follow. In March, the HFTP Research Institute distributed a survey pertaining to the current edition of…

Keeping Guests Safe: Hospitality, Political Unrest and Terrorism

Can we prepare without alienating our guests? Many solutions are already in place. Because of the recent proliferation of global terrorism and political unrest, hospitality industry visionaries are glad that they have already started integrating disaster planning into their operations. For those who haven’t already done so, well-conceived plans that…

New HITEC TechTour Offers Hands-on Education

Every year for HITEC we try to incorporate new and interesting concepts to the conference. This year I’m excited about a special education opportunity the HITEC Advisory Council has been busy putting together — the HITEC TechTour. A TechTour is a guided exhibit hall tour of exhibitors from a specific…

Hotel Managers Must Take Action on Hotel Credit Card Security

HFTP, the American Hotel & Lodging Association (AH&LA) and Hospitality Technology Next Generation (HTNG), issued a joint statement on actions hotel managers should take on hotel credit card security.  The statement indicates three actions that hotel managers, along with IT and finance staff, should take immediately in order to minimize…

Future Hospitality Technology – ASIMO’s Competition

During my GUESTROOM 20X presentations and demonstrations on potential future hospitality technologies, I often talk about ASIMO — Honda’s robot that can run, walk up and down stairs, make eye contact and remember you years later after only having one conversation with you. It seems that ASIMO, created in Japan,…