Apple iOS NFC Contactless Access Control: A Coronavirus Response

Written by: Nick Price The use of near field communication (NFC) for business applications has been on the rise, and as hotels adjust to incorporate contactless operations to reduce the…

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HFTP Hangout -- Home-based Security

Home-based Offices Introduce New Security Considerations

Last week, a HFTP Hangout was held with two security experts from Venza, highlighting security weaknesses for homebound personnel and recommending where to shore up safeguards.

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Transition Technology for Hospitality – From Clean to Cleaner

Written by: Frank Wolfe, CAE, FIH Making a comfortable stay for your guests will shift to new cleanliness practices and technologies. Do you remember where you were when COVID-19 changed…

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In March, HFTP Revisits the Women Who Have Transformed the Hospitality Technology Industry

March has marked “Women’s History Month,” a month-long celebration of women’s contributions to history, culture and society. To cap off this special month, HFTP would like to honor the women…

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Tech Trends of 2020: Where Innovation Lies

Facial recognition. Robotics process automation (RPA). Voice assistance. As technology becomes the cornerstone for the way we do business and a key driver for the guest experience, we have all…

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The Threat of IoT Spies: Real or Imagined?

Written by: Sam Chester What is considered to be the first-ever “smart” device (a toaster that could be turned on and off via the Internet) was invented nearly 30 years…

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Omnichannel Surveys: The Next Step In Collecting Critical Customer Feedback

Written by: Jaime Bailey Back in 2013, Walker Insights made the bold prediction that by 2020 customer experience would overtake price and product as the key brand differentiator. Now, with 2020…

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Attendees to the 2019 Club Forum

HFTP 2019 Club Forum — Security, Integration and System Selection

Central to the function of all businesses – whatever their purpose may be – is technology. And so, HFTP recently held its annual Club Forum with the main topic of…

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Anticipating Guests’ Needs Using 3-D Location Technology

Written by: Manlio Allegra  Like many industries upended by new technologies in recent years, the hotel industry is feeling the pain of house-sharing websites, with the largest threat coming from…

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E20X Europe 2019 Award Winner Tackles Genuine Industry Problem and Solves It

AN INTERVIEW WITH HANNU VAHOKOSKI, HOTELWAY CEO Meet Sam. Sam is a bright, AI-based chat bot designed by Finnish hospitality startup company Hotelway. Hotelway provides professional management of customer engagement for hotels….

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