Future Hospitality Technology – ASIMO’s Competition

During my GUESTROOM 20X presentations and demonstrations on potential future hospitality technologies, I often talk about ASIMO — Honda’s robot that can run, walk up and down stairs, make eye contact and remember you years later after only having one conversation with you. It seems that ASIMO, created in Japan,…

HFTP-U: Comprehensive, Convenient and Critical Education

Free Webinar: March 10 at 10:30 a.m. CST Training is critical, and it is the key to successfully bridging the knowledge gap with today’s emerging technologies used by hospitality professionals. Don’t let the rapid pace of technology’s evolution catch you off guard. Stay ahead of the curve and align yourself…

Ask the Experts: Bob Bennett

Bob Bennett is president of Starr Technology Consulting. He is the 2000 inductee into the HFTP International Hospitality Technology Hall of Fame and is a member of the HITEC Advisory Council. What’s the best way to establish and maintain a relationship with a vendor/service provider? Work with the vendor to…

iPad2: Challenges Coming to a Club Near You

The growing use of smart devices presents clubs with several challenges Apple launched the iPad2 today. New features include: Video conference using “Face Time” Faster (9x graphics and 2x CPU), thinner (8.8 mm vs. 9.3mm) and lighter (1.3 lbs vs. 1.5 lbs) The A5 — first tablet  mass produced dual…

PCI Compliance: Myths and Rumors

In January, I held a sold-out HFTP webinar on PCI compliance. Along with the “12 Commandments” of PCI compliance, I discussed myths and rumors about compliance, which I wanted to briefly share. Myth #1 : If a PMS or POS masks (hides) all but the last four digits of a…

FACT: Hotel Key Cards Don’t Carry Personal Information

Persistent Internet rumors that magnetic swipe cards carry personal information is one privacy concern that needs to be discarded As consumers interact and transact more frequently online, divulging personal and financial information is often done without much hesitation. Many trust security measures are in place, knowing that an operation’s reputation…

4 Things I Learned About Hotel Mobile Web Sites

Mobile marketing is a hot topic in the industry for HITEC 2011. Vikram Singh, founder of Evision Worldwide, presented an excellent webinar on Mobile Marketing for Hotels & Resorts in November that gave attendees valuable information on using mobile marketing to increase bookings using apps and hotel mobile web sites….

Ask the Experts: Jon Inge, CHTP, ISHC

A Consultant’s View of the Hospitality Technology Industry Jon Inge, CHTP, ISHC, is president of Jon Inge & Associates. He is a 2006 inductee into the HFTP International Hospitality Technology Hall of Fame and is a frequent contributor to trade publications like Hospitality Upgrade. What’s the best way to establish…

Interview With Frank Wolfe, CEO of HFTP

TRAVDEX Interview with Frank Wolfe, CE of Hospitality Financial & Technology Professionals.