Ubiquitous Technology and Hospitality
How many networked devices can you see, right now? Take a look around and look for anything with a network cable or a wireless connection. Most of us will probably get to half a dozen before we even start thinking…
HFTP to offer HITEC Mobile Experience® Like No Other
In 2013, HFTP took a chance on adding a relatively new type of technology to HITEC, a “program guide” for a smart phone. The feedback we received from attendees was good and last year, again, according to the attendees, was…
Leaving the Light On…and Exposing Visitors to Malware
The hotel industry is poised for continued growth in 2015, coming off a stellar 2014 which saw occupancy rise to levels not seen in more than 20 years. With the World Tourism Organization projecting more than 1.4 billion international journeys…
Quite Interesting So Far
It is really exciting to be in Los Angeles for this year’s HITEC and so far so good. Monday evening’s opening party at the Belasco Theater was quite sensational. Good music, good food and drinks, and good conversations. Not to…
ANOTHER Credit Card Breach — What Now?
The recent data breaches at major retail outlets such as Target, Michaels Stores Inc. and Neiman Marcus brought this type of modern crime to the forefront in the minds of the consumer; and for us in the hospitality community, it…
2014 Kicks Off With New Member Benefits
This past year, 2013, brought many changes to HFTP and the association hopes to grow even more in the new year. With growth comes new benefits for HFTP members. Recently, HFTP has partnered with other organizations to offer world class…
How Replying to TripAdvisor Reviews Keeps the Four Seasons No.1 in the City
Ranking highly on TripAdvisor’s Popularity Index, a rating system based on quantity, quality and recency of customer reviews, is the best way to draw new customers to your hotel. Knowing that responding to reviews can entice others to write their…
Now Presenting — The HFTP Regional Mentor Program
HFTP is thrilled to announce the addition of a NEW member benefit. Starting in September, members have access to a Regional Mentor in their geographic area. The Regional Mentor program was designed to accommodate the needs and wants of the…
It’s Going to Change Bigtime
The REALLY Big Show “The Rise of the Metamediaries” sounds like a science fiction horror show. The “rise” occurred on Tuesday afternoon and It was a REALLY big show starring senior people from Facebook, Google, Trip Advisor and Room 77….
Hotel Flash Sales: Beneficial or Detrimental?
There is debate whether flash sales web sites are a blessing or a curse for the lodging industry. Blessing because these web sites alleviated the depressed demand induced by the recession. A curse because these web sites have turned into…