HFTP Inaugural Leadership Excellence Series Has Launched to Great Success: An Update

Written by: Agnes DeFranco, Ed.D., CHAE, CHE, CHIA, CAHTA It’s a book club! It’s a webinar! It’s a virtual forum! It’s the HFTP 2022 Leadership Excellence Series (LES), a new offering of HFTP to its members. President John F. Kennedy…

HFTP Club Summit 2022: The Greatest Knowledge Source Comes from Experience

Step right out onto a terrace of The Westin Riverwalk Hotel and immediately enjoy a sun-drenched view of the famed San Antonio Riverwalk. This made an ideal backdrop for the HFTP 2022 Club Summit that took place earlier this week,…

Startups Pitching Over Pizza with Burj Al Arab in the Background

Written by: Dominika Duziak Imagine you are a start-up founder. You have a fantastic idea, product or solution that you want to bring to the market. Maybe you already had some success, tested the waters, you think it’s going to work…

Security Alert: Be Proactive and Vigilant In Your Cybersecurity Defense

By: HFTP CEO Frank Wolfe, CAE, FIH The recent conflict between Russia and Ukraine has prompted a new security alert from the United States Cybersecurity and Infrastructure Security Agency (CISA). The agency is encouraging U.S. organizations to proactively fortify their…

HFTP Foundation Seeks Input for 2022 Compensation and Benefits Report

As it has done every other year for the past 30 years (save for a brief hiatus caused by the sudden pandemic in 2020), the HFTP Foundation will lead the production of a new biennial Compensation and Benefits Survey Report…

Employee Retention in the Great Resignation: Mission Impossible?

Written by: Dominika Duziak When I decided to quit my job in Spring 2021, I was one of the first. My resignation was not as shocking (I guess) as the reason – I wasn’t leaving for a competitor; I was…

A Study on Hospitality Leadership Inclusion: Read the Executive Summary

Research by: Michelle Russen, Ph.D. candidate Workplace exclusion, otherwise known as ostracism, has been found to be related to several negative outcomes in hospitality, such as increased burnout, increased counterproductive work behaviors, reduced self-esteem, and decreased thriving at work. The…

From Loyalty Programs to Subscription-Based Business Models: New Hotel Revenue Streams

Written by: Natasha Piedrahita Is the subscription model here to stay or here to go? It is a business model successfully led by companies such as Amazon Prime, Netflix, Peloton and the like. The membership and subscription-based business models are…

Dubai’s Spectacular Drone and Light Shows

Written by: Rochak Khandelwal Dubai is one of the emirates in the United Arab Emirates that enjoys doing things in full pomp and style. Whether it is the spectacular fireworks on New Year’s Eve or the world-famous Dubai Shopping Festival…

Destination Club Summit 2022: See You in San Antonio for Advanced Club Strategies in March

The HFTP Club Advisory Council has been hard at work for the past few months on the HFTP 2022 Club Summit — planning a comprehensive educational agenda packed with the latest trends and information for clubs at a time when…