
Farewell to 2020: A Look Back at the Challenges, Opportunities Presented by a Pandemic
The final HFTP Europe Hangout of the year made a few requests of its participants: wear some fun holiday garb, bring your sense of humor, tell a few stories about how 2020 put everyone through the ringer – and, on…

COVID Chronicles: Village Hotels’ Secret to Operational Flexibility and Efficiency
Village Hotels is a UK-based hotel group with 31 properties, known for integrating a high-tech approach into a seamless guest experience. This feature was originally published on the GX Spotlight website. We sat down (virtually, of course) with Jon Davis,…

Discussion of Hospitality Technology Across the Atlantic
By: Carl Weldon, HFTP COO Europe Cyber HITEC featured a new virtual session this year that built a bridge across the Atlantic Ocean and brought together two regions separated by a common language. This engaging session was called the “HFTP…

Technology Brings Hospitality Necessary Agility
Written by: Claire Kenney, Cyber HITEC Guest Blogger Reinvent. Reimagine. Rethink. Reorganize. Rearchitect. Realign. Reinvest. These words resonate with the contemporary hospitality industry. They are a roadmap for hotel agility. As such, they are a roadmap for hotel success. Adopting…

Now Is the Time to Improve Your Accounting Processes
Written by: Katie Paolino, CHAE | Cyber HITEC Guest Blogger If your processes are not tight, you may be bleeding money. And who can afford that in 2020? PKF O’Connor Davies presented on Accounting Processes and Procedures at Cyber HITEC…

GX Spotlight: How a Family-Owned and Operated Hotel Is Handling the Crisis
Hostellerie La Cheneaudière & Spa, known for their luxurious service, welcomes guests who come to enjoy their spa and wellness offerings and to simply get away from it all. This feature was originally published on the GX Spotlight website. The…

Two 2020 Mindset Shifts You Need to Adopt
Written by: Katie Paolino, CHAE | Cyber HITEC Guest Blogger Guest blogger Katie Paolino, CHAE shares her experiences navigating Cyber HITEC’s first-ever virtual exhibit hall and what she learned when she attended “Smaller Staff, Same Service: 5 Creative Ways to Use Technology…

I Am Grateful To Be Global President and Amazed by Our Members
Written by: Mark Pate Sr., CHAE, CHTP, MBA I don’t think I can adequately express how exciting last week was to me —the first-ever CYBER HITEC. I was amazed by the keynote speakers, the phenomenal education sessions, the high-tech booths…

Exploring Ethics at Cyber HITEC: Tips to Approach Ethical Situations at Work
Written by: Claire Kenney, Cyber HITEC Guest Blogger Each year, the Hospitality Industry Technology Exposition and Conference (HITEC) facilitates ongoing learning opportunities for hospitality finance and tech professionals worldwide. As part of the conference, hospitality professionals present educational sessions. Topics…

Understand the Present, Celebrate the Future of Hospitality at HITEC
One of the most compelling aspects of attending the world’s largest and oldest hospitality technology event brand are the brilliant minds who present the education program. These established industry experts are sharing their knowledge on an array of topics important to…