Stay or Leave? Internship Stress and Coping Strategies in the Hotel Industry

Written by: Shan Shan Chien The hospitality industry has been regarded as the most challenging and stressful working environment compared to any other industry sector. As a former waitress in the banquet hall of a five-star hotel and a Michelin starred restaurant, I deeply understand the required components of multi-tasking…

The Role of Technology in Cleaning and Sanitizing in the Era of the New Normal

Written by: Nutthaphat Poolworaluk The need to be reassured that your night’s stay is cleaner than ever has never been this critical before in the hospitality industry. With the ongoing Covid-19 pandemic, heightened measures for cleaning and sanitization need to be imposed, as the safety of both the guests and staff remains paramount in this…

Set Your Professional Goals for 2021: Learn, Engage and Become a Leader

Written by: Mark Pate Sr., CHAE, CHTP, MBA Okay – raise your hand if there were times in this last year you had had enough or hit a challenge that you knew was impossible to overcome – Believe me, my hand is up and waving. But we faced and overcame those…

Farewell to 2020: A Look Back at the Challenges, Opportunities Presented by a Pandemic

The final HFTP Europe Hangout of the year made a few requests of its participants: wear some fun holiday garb, bring your sense of humor, tell a few stories about how 2020 put everyone through the ringer – and, on a lighter note, share what we hope for in 2021….

I Am Grateful To Be Global President and Amazed by Our Members

Written by: Mark Pate Sr., CHAE, CHTP, MBA I don’t think I can adequately express how exciting last week was to me —the first-ever CYBER HITEC. I was amazed by the keynote speakers, the phenomenal education sessions, the high-tech booths of our business partners and getting to meet some of…

Budgeting for 2021: What Is the New Target?

Written by: Arlene Ramirez, MBA, CHAE, CHE, CHIA “To be sure of hitting the target, shoot first, and call whatever you hit the target.” Ashleigh Brilliant Since March of this year, the hospitality industry has been trying to figure out its new financial target — the best approach to get…