The HFTP Global Board Has Exciting News for 2021: Read All About It

Written by: Mark Pate Sr., CHAE, CHTP, MBA By now, most of you have heard of the winter storm to hit Texas last month, devastating in many ways. Fortunately, our amazing Austin, Texas-based staff all came out of it relatively unscathed,…

The U.S. American Rescue Plan and Its Impact on Clubs

Written by: Brad Steele, J.D. With the passage of the American Rescue Plan (ARP), Congress has changed some programs that have been extremely important to clubs. The good news is these changes will provide additional support for club leaders. The…

Live Streaming Has Made Great Contributions to Chinese Hospitality Business Recovery

Written by: Shuyi Wang In late December 2019, the outbreak of the COVID-19 pandemic in China suddenly halted industry and economic activity, resulting in a huge impact especially on the tertiary industry, where hospitality is a vital component. To make…

International Hospitality Operations Need Global Leaders: Research Highlights

Globalization has had a significant impact on the hospitality industry and requires thoughtful consideration from leaders of hospitality organizations who wish to expand their domestic operations into the international marketplace. In recent research, Dr. Paul Willie, DBA, MBA, CHAE+, CHTP, CMA…

Stay or Leave? Internship Stress and Coping Strategies in the Hotel Industry

Written by: Shan Shan Chien The hospitality industry has been regarded as the most challenging and stressful working environment compared to any other industry sector. As a former waitress in the banquet hall of a five-star hotel and a Michelin…

The Role of Technology in Cleaning and Sanitizing in the Era of the New Normal

Written by: Nutthaphat Poolworaluk The need to be reassured that your night’s stay is cleaner than ever has never been this critical before in the hospitality industry. With the ongoing Covid-19 pandemic, heightened measures for cleaning and sanitization need to be imposed,…

Set Your Professional Goals for 2021: Learn, Engage and Become a Leader

Written by: Mark Pate Sr., CHAE, CHTP, MBA Okay – raise your hand if there were times in this last year you had had enough or hit a challenge that you knew was impossible to overcome – Believe me, my hand…

Farewell to 2020: A Look Back at the Challenges, Opportunities Presented by a Pandemic

The final HFTP Europe Hangout of the year made a few requests of its participants: wear some fun holiday garb, bring your sense of humor, tell a few stories about how 2020 put everyone through the ringer – and, on…

I Am Grateful To Be Global President and Amazed by Our Members

Written by: Mark Pate Sr., CHAE, CHTP, MBA I don’t think I can adequately express how exciting last week was to me —the first-ever CYBER HITEC. I was amazed by the keynote speakers, the phenomenal education sessions, the high-tech booths…

Budgeting for 2021: What Is the New Target?

Written by: Arlene Ramirez, MBA, CHAE, CHE, CHIA “To be sure of hitting the target, shoot first, and call whatever you hit the target.” Ashleigh Brilliant Since March of this year, the hospitality industry has been trying to figure out…