Get Back to Basics with Your Hotel’s Wi-Fi Network

Latest Research from the HFTP Research Centers | Blog written by: Bianca Lopez Here at the HFTP Research Centers, we are ringing in 2020 by addressing the elephant in the room: low-quality Wi-Fi and mobile connectivity is a pain point for many hotels. Issues are often reflected in poor online…

The HFTP Research Centers Present: A Year in Review

It has been an exciting first year for the HFTP Foundation. Between frenzied fundraising and planning a packed docket of upcoming research for 2020, research staff have certainly had their hands full. Despite the flurry of activity that comes with building a new nonprofit from the ground up, the Foundation…

Did You Know? HFTP Members Can Request Customized Industry Research

You probably hear about data all the time in the hospitality industry. Guest preferences, seasonal trends, growth opportunities in your sector. You are probably swimming in data. But sometimes do you feel overwhelmed by it all? But first, why is data and research important? Here are a few key points:…

Goals and Challenges: The Inside Scoop on this IT Specialist’s POS Upgrade

According to An Introduction to Hotel Systems: Fundamentals & Glossary produced by the American Hotel and Lodging Association (AH&LA), buying individual IT systems from specialist vendors can help you achieve the best level of functionality for each area of your specific operation — but you may have to accept any…

Fresh Look: What We Did Not Know About the Pre-Opening Process

Thanks to the University of Houston Conrad N. Hilton College of Hotel and Restaurant Management’s close collaboration with the HFTP Americas Research Center, an indispensable new resource is now available to hospitality professionals. When researchers Agnes DeFranco, Ed.D., CHAE, Arlene Ramirez, MBA, CHAE, CHE, CHIA, and Tanya Venegas, MBA, MHM,…

How to Write a Good Job Description

Written by: Amanda Belarmino Remember when Rupert Holmes asked the famous musical question, “Do you like piña coladas, and getting caught in the rain?” The songwriter was trying to attract the right kind of person with the tone of their personal ad. The same idea holds true when you are writing…