Clubs in a Crisis — The Framework for a Strategic Response

Moderated by: Ray Cronin, Club Benchmarking While we could never have imagined the abrupt changes that have occurred due to the coronavirus pandemic, we have been expecting the economic winds…

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A Culture of Change: Implementing Business Intelligence in Hospitality

In its latest monthly news bulletin, the Dubai HFTP Research and Innovation Center at the Emirates Academy of Hospitality Management discussed the trendy topic of implementing business intelligence (BI) in hospitality. The Dubai HFTP Research…

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Business Continuity Plans: Enhance Cybersecurity in the Hospitality Industry

Written By: Evita Ma With countless cyberattacks occurring in recent years, cybersecurity has become an unseparated concern during daily operation. To protect the business from incident influence, a continuity plan…

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HFTP Members Meet at Rosewood London for Professional Dialogue and Education

Written By: Carl Weldon Arriving at the Rosewood Hotel London is always a pleasure — especially when greeted by the “hotel dog” Pearl, who even has her own social media presence…

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