Clubs in a Crisis — The Framework for a Strategic Response

Moderated by: Ray Cronin, Club Benchmarking While we could never have imagined the abrupt changes that have occurred due to the coronavirus pandemic, we have been expecting the economic winds to shift for some time. The period of time from 2009 until March 1st of this year has been the…

A Culture of Change: Implementing Business Intelligence in Hospitality

In its latest monthly news bulletin, the Dubai HFTP Research and Innovation Center at the Emirates Academy of Hospitality Management discussed the trendy topic of implementing business intelligence (BI) in hospitality. The Dubai HFTP Research and Innovation Center at the Emirates Academy of Hospitality Management regularly publishes a news bulletin on the latest in hospitality trends. These bulletins can…

Business Continuity Plans: Enhance Cybersecurity in the Hospitality Industry

Written By: Evita Ma With countless cyberattacks occurring in recent years, cybersecurity has become an unseparated concern during daily operation. To protect the business from incident influence, a continuity plan that integrates cybersecurity must be designed and well-implemented for hotels, restaurants and clubs. A business continuity plan life cycle normally…

HFTP Members Meet at Rosewood London for Professional Dialogue and Education

Written By: Carl Weldon Arriving at the Rosewood Hotel London is always a pleasure — especially when greeted by the “hotel dog” Pearl, who even has her own social media presence (check out her Instagram profile here). A big “Thank you!” to the Rosewood Hotel team for providing an excellent room,…