Clubs in a Crisis — The Framework for a Strategic Response
Moderated by: Ray Cronin, Club Benchmarking While we could never have imagined the abrupt changes that have occurred due to the coronavirus pandemic, we have been expecting the economic winds to shift for some time. The period of time from…
A Culture of Change: Implementing Business Intelligence in Hospitality
In its latest monthly news bulletin, the Dubai HFTP Research and Innovation Center at the Emirates Academy of Hospitality Management discussed the trendy topic of implementing business intelligence (BI) in hospitality. The Dubai HFTP Research and Innovation Center at the Emirates Academy of Hospitality Management regularly publishes a…
Business Continuity Plans: Enhance Cybersecurity in the Hospitality Industry
Written By: Evita Ma With countless cyberattacks occurring in recent years, cybersecurity has become an unseparated concern during daily operation. To protect the business from incident influence, a continuity plan that integrates cybersecurity must be designed and well-implemented for hotels,…
HFTP Members Meet at Rosewood London for Professional Dialogue and Education
Written By: Carl Weldon Arriving at the Rosewood Hotel London is always a pleasure — especially when greeted by the “hotel dog” Pearl, who even has her own social media presence (check out her Instagram profile here). A big “Thank you!”…