The Guest Experience and the Power of #HITEC

Written by: Artak Gevorgian, CHAE, MBA — Official HITEC® Minneapolis 2019 Guest Blogger HITEC is very similar to the hotel experience — it is all about how it makes guests feel. So, what do moods and excitement have to do with attending HITEC? I think a majority of HITEC attendees and exhibitors will…

Getting Organized for HITEC Toronto

Written By: Jennifer Jones I have attended HITEC now for several years, as both an exhibitor and an attendee. Regardless of my role there, I have learned one valuable lesson: take a vacation after to catch up on sleep! I know that is not realistic, but if my day-to-day job…

Driving Hotel Traffic & Brand Loyalty with Location Based Services

Imagine being able to welcome back a hotel guest by seamlessly sending a personalized message directly to their mobile phone when they arrive on site. Or imagine a local customer driving by and automatically receiving a promotional text offer to your hotel restaurant or spa when they have entered a…

5 Steps to a Successful Hospitality Mobile App

Free HFTP Webinar Thursday, May 19 at 2 p.m. CDT There are over 20,000 travel apps across the app markets today — and that number is climbing daily.  But as the app market grows, so do consumer expectations. As many other companies have learned, one small misstep in the development…