What Happened at Club Forum: Unpacking the Greatest Challenges for Clubs in 2020

This year, the HFTP Club Forum served as an invaluable opportunity for clubs across the United States to virtually come together and discuss the challenges that have unfolded throughout the course of this year, how they are planning ahead for 2021, and what they think the future will look like for this segment of…

Budgeting for 2021: What Is the New Target?

Written by: Arlene Ramirez, MBA, CHAE, CHE, CHIA “To be sure of hitting the target, shoot first, and call whatever you hit the target.” Ashleigh Brilliant Since March of this year, the hospitality industry has been trying to figure out its new financial target — the best approach to get…

Fresh Look: What We Did Not Know About the Pre-Opening Process

Thanks to the University of Houston Conrad N. Hilton College of Hotel and Restaurant Management’s close collaboration with the HFTP Americas Research Center, an indispensable new resource is now available to hospitality professionals. When researchers Agnes DeFranco, Ed.D., CHAE, Arlene Ramirez, MBA, CHAE, CHE, CHIA, and Tanya Venegas, MBA, MHM,…