Navigating Crises and the Tech It Will Take to Overcome COVID-19
It is amazing what you can accomplish with a kayak, a great deal of preparation, and the determination to achieve a 15-year-old dream. The HFTP Hangout that took place on Wednesday, May 13 took a dramatic departure from the trending…
HITEC San Antonio 2020: A City Bursting with Culture, History and Modern Attractions
HITEC North America, the world’s largest hospitality technology conference and exhibition, may have already been around for the last 48 years, but it had yet to land in the city of San Antonio, Texas — until this year. HITEC North…
Omnichannel Surveys: The Next Step In Collecting Critical Customer Feedback
Written by: Jaime Bailey Back in 2013, Walker Insights made the bold prediction that by 2020 customer experience would overtake price and product as the key brand differentiator. Now, with 2020 literally weeks away, are they right? Further, how can you…
Your HFTP Summer Reading List: Staff Picks, Special Reports and More
Written By: Susan Savkov Summer may already be half over, but that will not stop many of us from heading off on vacations to enjoy the second half of the season. You may be looking for a new book to…
Destination HITEC: All about Mallorca, the Picture-Perfect Locale of HITEC Europe 2019
Azure waters. Limestone mountains. Historic villages. These are just a few choice phrases to describe the location of HITEC® Europe 2019 — where business and leisure will collide in the best possible way for hospitality finance and technology professionals this spring. In…
Part 1: How to Bring More Hospitality Financial Leadership Into Your Hotel
You have the ability to increase the way you lead your team financially, to create an environment that has your managers working together on the “business” of running your hotel. I invite you to read my Top 10 list for…