Attention, Hotels: How Do You Use Technology to Transform the Guest Experience?

How are evolving and emerging technologies being leveraged to transform and enhance the guest experience? The hospitality industry wants to know. The guest experience is becoming about more than just great service. Recent studies indicate that by 2020 customer experience will overtake price and product as the key brand differentiator…

Chapter Leadership Webinar: HFTP Chapter Recruiting Reboot

Recruiting strategies are evolving and associations need to keep up with the ever-changing times to attract engaged members. In order to bring in members, and especially reach millennials, associations need to be open to change and be able to market their association in a way that will attract their target members. When it comes…