A Review of Today’s Hotels of the Future
Written By: Evita Ma These days, technology is transforming the customer experience at an alarming rate. Many hoteliers wonder what the future hotel will look like. Flyzoo Hotel, regarded as Alibaba Group’s first future hotel, was opened in mid-December 2018….
Fresh Look: What We Did Not Know About the Pre-Opening Process
Thanks to the University of Houston Conrad N. Hilton College of Hotel and Restaurant Management’s close collaboration with the HFTP Americas Research Center, an indispensable new resource is now available to hospitality professionals. When researchers Agnes DeFranco, Ed.D., CHAE, Arlene…
How to Write a Good Job Description
Written by: Amanda Belarmino Remember when Rupert Holmes asked the famous musical question, “Do you like piña coladas, and getting caught in the rain?” The songwriter was trying to attract the right kind of person with the tone of their personal…