GX Spotlights Mandarin Oriental’s COVID-19 Strategy: Agile and Prepared in Uncertain Times

By: Anja Luthje When we closed some Mandarin Oriental hotels in response to COVID-19, the management team created a task force including myself as Group Director of Rooms and Quality and eleven hotel managers. The objective was to figure out…

COVID-19’s Potential Lasting Impact On Fixed vs. Variable Hotel Expense Ratios

Written by: Mark VanStekelenburg, Kannan Sankaran, Andy Hartley and Vanessa Gonzalez of CBRE As a result of COVID-19, hotel operators have been forced to make tough decisions, including the most basic one on whether to keep the lights on. Many…

USALI Recording Guidance Part 3: Government Loan Assistance

As a result of the current economic situation, entities that own or lease hotels are eligible to apply for and receive a loan under a government assistance program. An example of this is the Paycheck Protection Program (PPP) in the…

The Impact of Covid-19 on the Insurance Industry: Are You Covered?

This week, the general industry HFTP Hangout took a close look at the state of the U.S. insurance industry and how coverage operates in a pandemic. With nearly all hospitality businesses going on lock-down for several weeks or months and…

Club Reopening: What Are the Legal Issues?

Written by: Brad Steele, J.D. With club leaders, staff and members in the United States all anxiously awaiting the go-ahead from state officials to reopen, the question every club leader should be asking is, “How do I open without exposing…

USALI Guidance Part 2: Government-sponsored Wage Subsidies and Grants

During the Covid-19 global pandemic, some governments have decided to support industries with significant revenue losses and offer wage grants/subsidies to keep workers employed during the crisis. To help guide users, the USALI Global Finance Committee came together to collaborate and issue…

Risk Mapping and Building Customer Confidence in a Post-Covid-19 World

The HFTP Hangouts rounding out the last week of May focused on risk mapping and risk management, as well as how to build customer confidence for the new normal. Here are some key takeaways from the Hangouts to help you…

Seven Things Travel and Tourism Companies Should Consider During the COVID-19 Crisis

Written by: Hadleigh Ford The unprecedented COVID-19 crisis has had a major impact on the travel and tourism industry, shutting down thousands of hotels, tourist destinations and flights around the world. Since travel and tourism are cash-heavy industries dependent on…

USALI Guidance: How to Record these Puzzling Covid-19 Scenarios

Currently, the Uniform System of Accounts for the Lodging Industry, 11th Revised Edition (USALI) does not consider the possible alternative use of hotel assets during an international pandemic. To help guide hotels during this time, the USALI Global Finance Committee…

AHLA Safe Stay: Hotel Industry Across U.S. and Canada United Around Enhanced Safety, Cleaning Standards

An important word from an HFTP Allied Partner As states across the country navigate reopening and hotels begin to safely welcome back guests, the American Hotel & Lodging Association (AHLA) today announced that hospitality leaders across North America have endorsed…