A Study on Hospitality Leadership Inclusion: Read the Executive Summary

Research by: Michelle Russen, Ph.D. candidate Workplace exclusion, otherwise known as ostracism, has been found to be related to several negative outcomes in hospitality, such as increased burnout, increased counterproductive work behaviors, reduced self-esteem, and decreased thriving at work. The…

HR Training in the Time of COVID: Commit to a Meaningful Cultural Change

Written by: John Reyna, J.D., LL.M. | HFTP 2021 Annual Convention Guest Blogger If you happened to read my pre-event blog post, then you already know about my excitement to attend Phillip R. Maltin’s presentation about “Solving the Mystery of Employment…