Personalizing the Guest Experience While Protecting their Privacy — A HITEC Europe Preview

As competition intensifies and technology evolves, the hospitality industry must rise to meet the latest expectations of all traveling demographics — and that now includes a customized guest experience. The…

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Technology, Financial Leadership and the Fast-Paced Race of the Hospitality Industry

Written by: Artak Gevorgian, CHAE, MBA — Official HFTP® 2018 Guest Blogger The HFTP 2018 Annual Convention is officially over, and I am now back to my routine in the other part…

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A Series of Must-Read Articles on Cybersecurity Produced by the HFTP Research Centers

Data security remains a pressing concern and top priority for the hospitality industry. The HFTP Research Centers are dedicated to producing findings that can significantly aid hospitality businesses in their…

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Exercise Personal Data Security: Tips to Protect Yourself both Online and Off

Tell me if this ever happened to you. You are online searching for someone’s name because you want to make a professional connection and end up finding their home address…

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What Hotels Need to Know About the California Consumer Privacy Act

Written By: Jeff Venza Hotel management companies are asking: “How does this new privacy act in California compare to the new EU Privacy Law?” A side-by-side comparison reveals a few…

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HFTP Members Meet at Rosewood London for Professional Dialogue and Education

Written By: Carl Weldon Arriving at the Rosewood Hotel London is always a pleasure — especially when greeted by the “hotel dog” Pearl, who even has her own social media presence…

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Revenue Optimization: Driving the Bottom Line

By Sherry Marek In today’s competitive world, a great management team focuses on optimizing revenue in every department — including rooms, spa, ski, golf, ticketing, food and beverage, and retail. Where…

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Leaving the Light On…and Exposing Visitors to Malware

The hotel industry is poised for continued growth in 2015, coming off a stellar 2014 which saw occupancy rise to levels not seen in more than 20 years. With the…

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Big Data – Just a Marketing Gag?

Big Data is omnipresent. Statements such as “Data is the new oil,” and “Data is the salt of modern merchants,” show how valuable data has become. But what is so…

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Career Management in the Digital Era: Are You a Member of The Denovati?

As the Digital Era continues to evolve, professionals face all kinds of new challenges. It doesn’t matter what their professional discipline is or what stage of their career they are…

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