HFTP Foundation Seeks Input for 2020 Compensation and Benefits Report

As it has done every other year for the past 30 years, the HFTP Americas Research Center, overseen by the HFTP Foundation, will produce a new biennial Compensation and Benefits…

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A Culture of Change: Implementing Business Intelligence in Hospitality

In its latest monthly news bulletin, the Dubai HFTP Research and Innovation Center at the Emirates Academy of Hospitality Management discussed the trendy topic of implementing business intelligence (BI) in hospitality. The Dubai HFTP Research…

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Tech Trends of 2020: Where Innovation Lies

Facial recognition. Robotics process automation (RPA). Voice assistance. As technology becomes the cornerstone for the way we do business and a key driver for the guest experience, we have all…

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Technology in Hotels: Invest Where it Counts

Technology in Hotels: Invest Where it Counts

By Agnes DeFranco, Ed.D., CHAE, CHE, CHIA, CAHTA and Minwoo Lee, Ph.D., MBA, CHE, CHIA Want to give your guests the tech amenities they want? Put your money where your five-star…

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Did You Know? HFTP Members Can Request Customized Industry Research

You probably hear about data all the time in the hospitality industry. Guest preferences, seasonal trends, growth opportunities in your sector. You are probably swimming in data. But sometimes do…

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Personalizing the Guest Experience While Protecting their Privacy — A HITEC Europe Preview

As competition intensifies and technology evolves, the hospitality industry must rise to meet the latest expectations of all traveling demographics — and that now includes a customized guest experience. The…

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Technology, Financial Leadership and the Fast-Paced Race of the Hospitality Industry

Written by: Artak Gevorgian, CHAE, MBA — Official HFTP® 2018 Guest Blogger The HFTP 2018 Annual Convention is officially over, and I am now back to my routine in the other part…

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Exercise Personal Data Security: Tips to Protect Yourself both Online and Off

Tell me if this ever happened to you. You are online searching for someone’s name because you want to make a professional connection and end up finding their home address…

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What Hotels Need to Know About the California Consumer Privacy Act

Written By: Jeff Venza Hotel management companies are asking: “How does this new privacy act in California compare to the new EU Privacy Law?” A side-by-side comparison reveals a few…

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HFTP Members Meet at Rosewood London for Professional Dialogue and Education

Written By: Carl Weldon Arriving at the Rosewood Hotel London is always a pleasure — especially when greeted by the “hotel dog” Pearl, who even has her own social media presence…

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