
Revenue Optimization: Driving the Bottom Line
By Sherry Marek In today’s competitive world, a great management team focuses on optimizing revenue in every department — including rooms, spa, ski, golf, ticketing, food and beverage, and retail. Where is the additional revenue going to come from? You need…

Leaving the Light On…and Exposing Visitors to Malware
The hotel industry is poised for continued growth in 2015, coming off a stellar 2014 which saw occupancy rise to levels not seen in more than 20 years. With the World Tourism Organization projecting more than 1.4 billion international journeys…

Big Data – Just a Marketing Gag?
Big Data is omnipresent. Statements such as “Data is the new oil,” and “Data is the salt of modern merchants,” show how valuable data has become. But what is so important about this data? The majority of hotel managers will…
Career Management in the Digital Era: Are You a Member of The Denovati?
As the Digital Era continues to evolve, professionals face all kinds of new challenges. It doesn’t matter what their professional discipline is or what stage of their career they are in. Although specific requirements will vary, all professionals are increasingly…