Is NFT the Next Big Thing in Hospitality? A Perspective from the Dubai Research Center
Written by: Rochak Khandelwal In the last two years — especially in 2021 — we all have come across this acronym “NFT” that everyone has been talking about, and how these NFTs are being sold for millions of dollars. Many…
Employee Retention in the Great Resignation: Mission Impossible?
Written by: Dominika Duziak When I decided to quit my job in Spring 2021, I was one of the first. My resignation was not as shocking (I guess) as the reason – I wasn’t leaving for a competitor; I was…
Are Loyalty Programs Too Rewarding?
Written by: Naftali Marlon Tanyongana Loyalty programs have become par for the course across industries — from retail to airline to hospitality — popularized by their ability to create a loyal customer base. But, companies can quickly lose themselves in…