From the HFTP Dubai Research Center: Guide to Industry Recovery

By Ana-Denisa Irimescu, Dubai Research Scholar The hospitality industry in Dubai has had an interesting year. In response, the Dubai HFTP Research and Innovation Center at the Emirates Academy of Hospitality Management…

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Embracing Change: Lessons Learned During a Pandemic that Has Changed Hospitality

For the past three months, HFTP has hosted weekly “Hangout” sessions on Zoom, uniting hospitality professionals to learn from and support each other during a particularly difficult period. Paul West…

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No Need to Be Depressed: Uplifting Revenue Management Tips When Revenue Is Down

One whose title is “chief evangelist” is driven by his mission to deliver good news. And so it went with this week’s European HFTP Hangout presenter, IDeaS Chief Evangelist Klaus…

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Self Service Analytics: How Small and Independent Hotels Can Use Sentiment Mining to Leap Ahead in Post-COVID Revival

Written by: Sanjay Nadkarni, Ph.D. The importance of guest reviews in the hospitality industry is unambiguous. In the pre-Covid-19 world, an entire business ecosystem evolved around analyzing reviews to gauge…

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Letter from the HFTP Global President: A Look at the Past Six Months

Written by: Michael Levie, CHTP Dear HFTP colleagues, In just a few short months, our world has changed from a strong and steady economy, solid revenues and overall happiness to…

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Selecting the Right Industry Standards for Your Property

This is not the first time that the hospitality industry has had to respond to major changes. Currently the managing director at Heyward Hospitality, Michael Heyward‘s background in revenue management…

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USALI Recording Guidance Part 3: Government Loan Assistance

As a result of the current economic situation, entities that own or lease hotels are eligible to apply for and receive a loan under a government assistance program. An example…

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The Impact of Covid-19 on the Insurance Industry: Are You Covered?

This week, the general industry HFTP Hangout took a close look at the state of the U.S. insurance industry and how coverage operates in a pandemic. With nearly all hospitality…

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Club Reopening: What Are the Legal Issues?

Written by: Brad Steele, J.D. With club leaders, staff and members in the United States all anxiously awaiting the go-ahead from state officials to reopen, the question every club leader…

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Getting Value from Cloud Services in Today’s Environment

The first European HFTP Hangout in June was a masterclass on hospitality business software-as-a-service (SaaS) costs and cloud services optimization. It was presented by Carson Booth, CHTP, HFTP Global director…

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