Total Revenue Management and the Mi$$ed Opportunities
Written by: Katerina Papadima Total revenue management is not a new concept, but it is one that hoteliers will embrace more for the years to come. To implement it, though, we first need to define it. What is total revenue…
Exploring Safety Systems and Devices: A Virtual Education Preview from Solution Providers
How does an industry that is required to offer a relaxed, discreet, unobtrusive, and unencumbered experience for guests and members, reconcile those goals with offering guests and members a secure environment? Every company is responsible for creating and maintaining a…
Look Back at HITEC: Lessons in Leadership from Florida’s Largest Independent Hotelier
“Hotels are a service industry, and the key is to have happy associates.” There are many reasons Harris Rosen, president and COO of Rosen Hotels & Resorts and Florida’s largest independent hotelier, is a masterclass in hospitality leadership: his willingness to…
From HR to VR: A New Era of Training
Written by: Amanda Charreton Imagine putting on a headset and suddenly finding yourself behind the front desk attending to a guest in need or behind the scenes in the kitchen setting up the perfect tray for room service delivery. Even…
Four Walls, Tables and Chairs: The Fall of the Traditional Dining Experience?
Written by: Ricardo Tellez The hospitality and, more specifically, the food and beverage (F&B) industry are two that live by the motto: “if it ain’t broke, don’t fix it.” Unlike almost every other industry, the F&B industry prefers to stick…
HFTP Presents: 2022 Year in Review
For HFTP, the year 2022 saw the return of some of its most popular initiatives and the launch of a successful new program. It marked the bittersweet departure of some beloved HFTP leaders, and the arrival of enthusiastic individuals ready…
Get to Know Neil Foster: Your New HFTP Global Board President, 2022-2023
As the producers of the world’s largest, oldest hospitality technology conference (#HITEC), HFTP is privileged to have someone as versed in hospitality technology as its newest leader, Neil Foster, CHTP, MBA. Foster has made a multitude of strategic moves throughout…
Beyond Crypto: Blockchain Technology in Hospitality
Written by: Dominika Duziak Editor’s Note: This blog post will feature podcast episodes from the HospitalityVerse Podcast, a new series that discusses the latest trends in hospitality technology, including discussions on the Metaverse, blockchain, NFTS and more. During my time with the MBA…
Eight Ways to Examine and Optimize the Club Work Experience Through a Generational Lens
Written by: Heather Polivka During the HFTP 2022 Club Forum, we discussed attraction and retention of talent — a hot topic in hospitality, in general. Our conversation covered two themes; the generational shift in the workforce, and looking at our work…
Check Out These HFTP Chapters in Action: Education, Social Networking and Giving Back
HFTP’s area chapters work hard on the local level throughout the year to bring hospitality professionals together and HFTP into the community where they live and work – through fun networking socials, philanthropic activities, educational seminars and more. As the…