Look Into the Future at HITEC Orlando: 2022 Education Program Explores What Is Next in Hospitality

For the past 50 years, HITEC has been known for its impressive collection of hospitality technology that assembles each year in the world-class HITEC Exhibit Hall (the largest in the world, in fact). It is incredible to see the latest…

Professionals Pursue Career Excellence Throughout Pandemic to Get Certified

The past two years have proven difficult for many hospitality professionals, where the future of the hospitality industry at large along with countless individual careers experienced unpredictable, challenging and often unfavorable circumstances. Throughout this time, 50 individuals persevered to make…

Doing the Math: Keep Your Club Employees With More Than Just a Pay Raise

Sometimes, all it takes is a little bit of math to solve a problem. And math is certainly a factor when considering the great exodus of employees from the hospitality industry and others that has been at the top of…

HFTP Inaugural Leadership Excellence Series Has Launched to Great Success: An Update

Written by: Agnes DeFranco, Ed.D., CHAE, CHE, CHIA, CAHTA It’s a book club! It’s a webinar! It’s a virtual forum! It’s the HFTP 2022 Leadership Excellence Series (LES), a new offering of HFTP to its members. President John F. Kennedy…

HFTP Club Summit 2022: The Greatest Knowledge Source Comes from Experience

Step right out onto a terrace of The Westin Riverwalk Hotel and immediately enjoy a sun-drenched view of the famed San Antonio Riverwalk. This made an ideal backdrop for the HFTP 2022 Club Summit that took place earlier this week,…

Security Alert: Be Proactive and Vigilant In Your Cybersecurity Defense

By: HFTP CEO Frank Wolfe, CAE, FIH The recent conflict between Russia and Ukraine has prompted a new security alert from the United States Cybersecurity and Infrastructure Security Agency (CISA). The agency is encouraging U.S. organizations to proactively fortify their…

Employee Retention in the Great Resignation: Mission Impossible?

Written by: Dominika Duziak When I decided to quit my job in Spring 2021, I was one of the first. My resignation was not as shocking (I guess) as the reason – I wasn’t leaving for a competitor; I was…

A Study on Hospitality Leadership Inclusion: Read the Executive Summary

Research by: Michelle Russen, Ph.D. candidate Workplace exclusion, otherwise known as ostracism, has been found to be related to several negative outcomes in hospitality, such as increased burnout, increased counterproductive work behaviors, reduced self-esteem, and decreased thriving at work. The…

Read Between the (Wine) Lines

Written by: Joanne Sieljes During the last decade, wine has become increasingly popular in the United States. Online wine retailers have made drinking wine become more accessible and affordable regardless of where consumers reside. Additionally, wine makers in the United…

My Experience in Event Planning While Navigating New Challenges Presented by Omicron

Written by: Sabina Sljivo I was so ready to go to my first in-person event just last month — but wait… Omicron! Finally, it seemed that life would return to normal again, with events happening in-person and hybrid. To be…