Choosing Your Zoom Backdrop: Where Will You Work from Today?

Written By: Florencia Laber Taking a work call by the Caribbean beach hearing the sound of the ocean and getting your tan on? How about at a French café listening to jazz and enjoying a croissant? Or maybe in the…

From Loyalty Programs to Subscription-Based Business Models: New Hotel Revenue Streams

Written by: Natasha Piedrahita Is the subscription model here to stay or here to go? It is a business model successfully led by companies such as Amazon Prime, Netflix, Peloton and the like. The membership and subscription-based business models are…

Read Between the (Wine) Lines

Written by: Joanne Sieljes During the last decade, wine has become increasingly popular in the United States. Online wine retailers have made drinking wine become more accessible and affordable regardless of where consumers reside. Additionally, wine makers in the United…

Live Streaming Has Made Great Contributions to Chinese Hospitality Business Recovery

Written by: Shuyi Wang In late December 2019, the outbreak of the COVID-19 pandemic in China suddenly halted industry and economic activity, resulting in a huge impact especially on the tertiary industry, where hospitality is a vital component. To make…

Stay or Leave? Internship Stress and Coping Strategies in the Hotel Industry

Written by: Shan Shan Chien The hospitality industry has been regarded as the most challenging and stressful working environment compared to any other industry sector. As a former waitress in the banquet hall of a five-star hotel and a Michelin…

The Role of Technology in Cleaning and Sanitizing in the Era of the New Normal

Written by: Nutthaphat Poolworaluk The need to be reassured that your night’s stay is cleaner than ever has never been this critical before in the hospitality industry. With the ongoing Covid-19 pandemic, heightened measures for cleaning and sanitization need to be imposed,…

[Update] Global Hospitality Accounting System Project

In order to create a global resource for the hospitality finance industry, Hospitality Financial and Technology Professionals (HFTP®) began development on a global hospitality accounting system users guide this past March. Recognizing that operating hotels is a global industry, HFTP…

Why Commission a Student Business Project?

How the EHL’s Student Business Project added value to a project of global importance Cleverdis recently interviewed Frank Wolfe, CAE, CEO of HFTP for their Hotel Innovations & Technologies publication. The following is reprinted with permission from Cleverdis. The world’s…

Meet the Hospitality Students Working on the GHASUG

In February, I had the opportunity to travel to the Ecole hôtelière de Lausanne (EHL) in Switzerland and present HFTP’s Global Hospitality Accounting Standards User Guide (GHASUG) project to a group of final year bachelor students. Once complete, the global…