Stay or Leave? Internship Stress and Coping Strategies in the Hotel Industry

Written by: Shan Shan Chien The hospitality industry has been regarded as the most challenging and stressful working environment compared to any other industry sector. As a former waitress in the banquet hall of a five-star hotel and a Michelin starred restaurant, I deeply understand the required components of multi-tasking…

The Role of Technology in Cleaning and Sanitizing in the Era of the New Normal

Written by: Nutthaphat Poolworaluk The need to be reassured that your night’s stay is cleaner than ever has never been this critical before in the hospitality industry. With the ongoing Covid-19 pandemic, heightened measures for cleaning and sanitization need to be imposed, as the safety of both the guests and staff remains paramount in this…

[Update] Global Hospitality Accounting System Project

In order to create a global resource for the hospitality finance industry, Hospitality Financial and Technology Professionals (HFTP®) began development on a global hospitality accounting system users guide this past March. Recognizing that operating hotels is a global industry, HFTP determined that there is not a globally accepted method that…

Why Commission a Student Business Project?

How the EHL’s Student Business Project added value to a project of global importance Cleverdis recently interviewed Frank Wolfe, CAE, CEO of HFTP for their Hotel Innovations & Technologies publication. The following is reprinted with permission from Cleverdis. The world’s top hospitality organizations “leverage” Ecole hôtelière de Lausanne (EHL) in…

Meet the Hospitality Students Working on the GHASUG

In February, I had the opportunity to travel to the Ecole hôtelière de Lausanne (EHL) in Switzerland and present HFTP’s Global Hospitality Accounting Standards User Guide (GHASUG) project to a group of final year bachelor students. Once complete, the global guide will provide the industry with a comprehensive glossary of…