The Great Opportunity: How the Hospitality Industry Can Battle “The Great Resignation”

Written by: Sheheryar Javaid This article will not touch on the impact “The Great Resignation” has had on the hospitality industry, as we are well aware ⁠— the focus will instead be on what actions we can take to battle…

Can Proptech Solve the Asset-heavy/ Asset-light Dilemma?

Written by: Victoria Loing In a globalized world and very competitive setting, hotels are fighting to remain leaders in their market. Which brand to develop? How to retain customers? Which innovative technology to implement? Which business model strategy to follow?…

Digital Art in the Hospitality Industry

Written by: Ekaterina Meshcheryakava We live in a time where NFTs are as common as oil paintings of waterlilies back in the time of Monet. Digital art is on the rise and cannot be ignored. Technology has been on the…

The Ghost Kitchen Has Risen: How Do You Feel?

Written by: Ruogu Wang Have you ever ordered food delivery from a new restaurant that was so delicious, it made you want to go there to dine in? Sadly, these days that might be impossible — because that restaurant may…

Monkeys and Marriott: Uses of NFTs in the Hospitality Industry

Written by: Shubham Khemka Imagine you had an online avatar — a “mini-me” version of you, an identity card that includes your face (albeit in animated form) and a unique code. Instead of presenting your real ID card every time,…

Choosing Your Zoom Backdrop: Where Will You Work from Today?

Written By: Florencia Laber Taking a work call by the Caribbean beach hearing the sound of the ocean and getting your tan on? How about at a French café listening to jazz and enjoying a croissant? Or maybe in the…

From Loyalty Programs to Subscription-Based Business Models: New Hotel Revenue Streams

Written by: Natasha Piedrahita Is the subscription model here to stay or here to go? It is a business model successfully led by companies such as Amazon Prime, Netflix, Peloton and the like. The membership and subscription-based business models are…

Read Between the (Wine) Lines

Written by: Joanne Sieljes During the last decade, wine has become increasingly popular in the United States. Online wine retailers have made drinking wine become more accessible and affordable regardless of where consumers reside. Additionally, wine makers in the United…

Live Streaming Has Made Great Contributions to Chinese Hospitality Business Recovery

Written by: Shuyi Wang In late December 2019, the outbreak of the COVID-19 pandemic in China suddenly halted industry and economic activity, resulting in a huge impact especially on the tertiary industry, where hospitality is a vital component. To make…

Stay or Leave? Internship Stress and Coping Strategies in the Hotel Industry

Written by: Shan Shan Chien The hospitality industry has been regarded as the most challenging and stressful working environment compared to any other industry sector. As a former waitress in the banquet hall of a five-star hotel and a Michelin…